Assistant General Manager

Overview

We are seeking a dynamic and motivated Assistant General Manager to join our vibrant hospitality team. This pivotal role combines leadership, operational expertise, and exceptional customer service to ensure our restaurant runs smoothly, efficiently, and profitably. As an integral part of our management team, you will oversee daily operations, support staff development, and uphold the highest standards of food quality and safety. Your energetic approach and passion for hospitality will inspire your team and elevate the guest experience in a fast-paced, casual dining environment.

Duties

• Lead and supervise daily restaurant operations, ensuring seamless service delivery across all departments including food preparation, front-of-house, and kitchen management.
• Support the General Manager in managing staffing schedules, interviewing candidates, and training new team members to foster a motivated and skilled workforce.
• Oversee food handling procedures, food safety standards, and sanitation practices to ensure compliance with health regulations.
• Manage inventory control processes, including ordering supplies, monitoring stock levels, and minimizing waste to optimize profitability.
• Utilize POS systems such as Aloha POS and Micros POS for accurate cash handling, sales tracking, and reporting.
• Supervise shift management activities to ensure timely service, quality control, and customer satisfaction.
• Assist with budgeting efforts by monitoring expenses and implementing cost-control measures aligned with business goals.
• Coordinate catering events, banquets, or special functions as needed to expand revenue streams.
• Foster a positive team environment through ongoing training & development initiatives focused on food service management, culinary skills, and customer service excellence.
• Ensure all staff adhere to food safety protocols and uphold high standards of hospitality management throughout their shifts.
• Handle customer inquiries or complaints promptly to maintain a welcoming atmosphere that encourages repeat business.
• Support bar operations including barista services or beverage management when required.

Qualifications

• Proven experience in restaurant management or supervisory roles within the food industry; previous assistant manager experience preferred.
• Extensive knowledge of food preparation techniques, cooking methods, and kitchen operations in casual dining or quick service environments.
• Strong familiarity with POS systems such as Aloha POS and Micros POS for sales processing and reporting.
• Demonstrated ability in inventory control, food handling procedures, and food safety standards.
• Excellent leadership skills with experience in staff training & development, supervising teams, and conducting interviews.
• Background in hospitality management with a focus on customer service excellence in fast-paced settings like quick service or fine dining restaurants.
• Competency in shift management including scheduling, budgeting, and operational oversight.
• Ability to handle cash transactions accurately while maintaining integrity in cash handling procedures.
• Knowledge of catering services or banquet operations is a plus.
• Strong communication skills coupled with a proactive approach to problem-solving and team collaboration. Join us as an Assistant General Manager if you're passionate about leading teams in a lively hospitality environment where your energy fuels exceptional guest experiences We value dedicated professionals eager to grow their culinary expertise while managing all aspects of restaurant operations with enthusiasm and precision.

Job Type: Full-time

Benefits:

• Health insurance
• Paid time off

Work Location: In person