Inside Sales Representative

Summary:

The Washington Nationals are seeking motivated, goal-oriented individuals to join our Inside Sales Department. Reporting to the Manager of Inside Sales, this position is part of a structured development program designed to prepare entry-level professionals for a successful career in sports sales.

Inside Sales Representatives will take part in an immersive training curriculum focused on mastering the art of full-menu sales, including season tickets, partial plans, group packages, and premium hospitality. This hands-on experience serves as the foundation for long-term growth and advancement within both the Nationals organization and the broader sports industry.

This is a full-time position offering a competitive base compensation and commission structure, paired with an exceptional opportunity to build a rewarding career in professional sports.

The Washington Nationals are a military-friendly organization and actively encourage veterans and military spouses to apply.

Essential Duties and Responsibilities:

• Generate new business through the sale of full season plans, partial plans, group tickets, and premium seating, including nightly suites.
• Build and maintain relationships with current and prospective clients through proactive outreach, including but not limited to outbound calls, face-to-face appointments, and ballpark tours.
• Participate in sales events and initiatives designed to drive new business and engage prospective clients.
• Consistently meet or exceed daily and weekly outbound activity and touchpoint goals as set forth by the Manager, Inside Sales.
• Meet and exceed monthly and annual sales targets as established by the Manager, Inside Sales.
• Deliver exceptional customer service both over the phone and in person at Nationals Park, ensuring a first-class experience for all fans and partners.
• Represent the Washington Nationals with professionalism, demonstrating strong communication skills and the ability to engage effectively across all levels of the organization.
• Achieve monthly performance benchmarks in activity, productivity, and revenue as defined by Ticket Sales and Service leadership.
• Maintain accurate records of all client interactions, touchpoints, and sales opportunities within the organization's CRM system to ensure data integrity and follow-up accuracy.
• Nurture and manage an accurate sales pipeline to ensure visibility and accountability throughout the sales process.
• Fulfill assigned game day responsibilities, including client visits, assisting at sales tables, and responding to inbound inquiries.
• Participate in key year-round fan engagement events as assigned by Ticket Sales and Service leadership.
• Represent the Washington Nationals at offsite community and networking events to promote ticket opportunities and enhance brand presence.
• Perform other duties as assigned.

Requirements:

Minimum Education and Experience Requirements

• Bachelor's Degree, Associates, equivalent military experience or other educational requirements
• Sales experience preferred

Knowledge, Skills, and Abilities necessary to perform essential functions

• Attention to detail including excellent time management and organizational skills
• Strong communication skills as well as very strong interpersonal skills
• Strong work ethic and passion to build a career in professional sports sales
• Ability to be work well independently and in a team environment
• Ability to display high level of integrity, positivity, and be self-accountable in all aspects of the job
• This position requires some traveling around the ballpark to visit clients during home games, with the ability to escort and show clients different fan experiences across Nationals Park
• Proficient in the following software programs: Microsoft Word, Excel, and PowerPoint
• Uphold Core Values: Integrity, Teamwork and Innovation. These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports.  It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Physical/Environmental Requirements

• Working conditions are normal for an office environment
• Work will require weekend/holiday and/or evening work
• Job requires employee to function in aa high activity and heavily crowded outdoor professional sports venue
• Employee will be exposed to inclement weather of varying degrees
• While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs.
• The employee may be required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds

Compensation:

The projected wage rate for this position is $17.95 per hour. Actual pay is based on several factors, including but not limited to the applicant's: qualifications, skills, expertise, education/training, certifications, and other organization requirements. Starting salaries for new employees are frequently not at the top of the applicable salary range.

Benefits:

The Nationals offer a competitive and comprehensive benefits package that presently includes:

• Paid vacation and sick leave, paid holidays throughout the year and a holiday break in December
• Medical, dental, vision, life and AD&D insurance
• Short- and long-term disability insurance
• Flexible spending accounts
• 401(k) and pension plan
• Access to complimentary tickets to Nationals home games
• Employee discounts
• Free onsite fitness center

Equal Opportunity Employer:

The Nationals are dedicated to offering equal employment and advancement opportunities to all individuals regardless of their race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, genetic information, disability, or any other protected characteristic under applicable law.