Project Director, Student Support Services

Posting Summary

Working Title

Project Director, Student Support Services - Restricted

Role Title

Education Coordinator I

Role Code

29131

FLSA

Exempt

Pay Band

5

Position Number

276R99999

Agency

Southside Va Community College

Division

Southside Va Community College (Div)

Work Location

Charlotte - 037

Hiring Range

$57,733 - $60,000

Emergency/Essential Personnel

No

EEO Category

B-Professional

Full Time or Part Time

Full Time

Does this position have telework options? -Telework options are subject to change based on business needs-

Yes

Does this position have a bilingual or multilingual skill requirement or preference?

No

Work Schedule

Daniel Campus in Keysville, VA,

Monday through Friday, day hours; evenings and weekends as needed

Sensitive Position

No

Job Description

Established in 1970, Southside Virginia Community College (SVCC) is one of 23 colleges in the Virginia Community College System, with seven locations across several counties, including Brunswick, Charlotte, Nottoway, Mecklenburg, Greensville, and Halifax. SVCC serves the largest community college region in the state, covering ten counties and one city.

SVCC is located in a beautiful rural region renowned for its rolling hills, pine and hardwood forests, and farmland, and is home to two popular lakes: Gaston and Kerr. We offer a welcoming learning environment and are accredited to award associate degrees. The college offers a diverse range of programs, including developmental studies, academic, technical, and lifelong education. SVCC empowers students to build skills, knowledge, and leadership, preparing them to thrive in a changing society.

Thank you for considering employment with Southside Virginia Community College (SVCC). We are dedicated to attracting and retaining a talented workforce, which has earned us recognition as a Great College to Work For by The Chronicle of Higher Education for several consecutive years. Committed to ensuring equal educational opportunities for all students, SVCC values the diverse backgrounds and perspectives of our students, faculty, staff, and the communities we serve. For more information, please

Join SVCC as a vital leader in student access and success. In this impactful role, you will guide the TRIO Student Support Services (SSS) program in helping first-generation, low-income, and students with disabilities achieve their academic, personal, and career goals. Through intentional leadership, collaboration, and advocacy, you will help strengthen a culture of belonging and ensure every student has the support needed to persist, graduate, and thrive beyond SVCC.

The Project Director for the TRIO Student Support Services (SSS) Program provides leadership, oversight, and daily management of this federally funded grant program at Southside Virginia Community College (SVCC). The SSS Program is designed to increase student success, retention, graduation, and transfer rates among low-income, first-generation college students and students with disabilities. SVCC's SSS Project serves 140 students annually, fostering a college environment supportive of student achievement and equitable access to higher education.

The Project Director ensures that the program operates in compliance with federal regulations as outlined by the U.S. Department of Education, the College's mission, and SVCC's Enrollment Management and Student Success (EMSS) division goals. The Project Director reports to the Vice President for Enrollment Management and Student Success. This is a grant-funded position located in Keysville, VA, and contingent upon the continued availability of TRIO funds. The current TRIO SSS grant is a five-year award period running from September 25, 2025, through September 24, 2030;however, this is not a guaranteed time frame.

Core responsibilities of the position include, but are not limited to:

• Provide overall leadership and direction for all aspects of the TRIO Student Support Services (SSS) program, ensuring compliance with federal regulations (34 CFR Part 646), grant requirements, and SVCC policies
• Hire, train, supervise, and evaluate program staff, fostering professional growth and accountability
• Develop and implement program activities and services that promote persistence, good academic standing, graduation, and transfer among 140 eligible participants each year
• Manage and monitor the program budget in collaboration with the Business Office and Vice President of Enrollment Management and Student Success; ensure compliance with EDGAR and institutional fiscal policies
• Prepare and submit accurate and timely federal reports, including the Annual Performance Report (APR) and related documentation to the U.S. Department of Education.
• Use data and assessment results to evaluate program effectiveness, guide continuous improvement, and document achievement of objectives
• Maintain confidential participant records in compliance with FERPA and ensure secure management of program documentation
• Collaborate with Financial Aid, Admissions, Accessibility Services, Advising, Academic Affairs, and Career Services to coordinate holistic student support
• Represent SVCC's SSS Program at state, regional, and national TRIO trainings and conferences and stay current on emerging trends in student success and federal program compliance.
• Support grant-writing and continuation efforts and contribute to institutional initiatives promoting student access, persistence, and completion
• Perform other duties as assigned to advance the mission of SVCC and the success of SSS participants

Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications

• Master's degree in Education, Counseling, Higher Education Administration, Student Personnel, or a closely related field; or a combination of equivalent education and experience
• Demonstrated progressive experience in staff supervision, budget management, program development and evaluation, reporting, and compliance with federal regulations
• Demonstrated progressive experience in a TRIO SSS Project or similar federally funded academic support program serving first-generation, low-income, or students with disabilities
• Proven ability to collect, analyze, and interpret program data to assess outcomes and drive continuous improvement
• Recent experience with program management, budget oversight, staff supervision, and compliance with federal grant regulations
• Demonstrated advocacy for underrepresented student populations and commitment to equitable access in higher education
• Recent demonstrated knowledge of academic advising, financial aid processes, student development theory, and case management models
• Experience developing and implementing student development programs, workshops, and activities promoting academic success, persistence, and career readiness
• Excellent interpersonal, organizational, communication, and problem-solving skills
• Ability to effectively solve problems and proactively deal with emergency situations as they arise
• Knowledge of barriers to educational success and a desire to help others reach their educational goals
• Excellent customer service and organizational skills, including the ability to effectively follow up and follow through
• Effective oral and written communication skills
• Ability to maintain appropriate legal compliance in the areas of budget development and monitoring, confidentiality, records management, and financial reporting.
• Ability to demonstrate ethical conduct and professionalism
• Ability to respond meaningfully to the needs of individuals with respect, sensitivity, and civility.
• Ability to manage personnel, give instructions to others, arrive at decisions, and develop conclusions and solutions
• Ability to establish and maintain effective working relationships with faculty, staff, other departments, students, and the public
• Ability to present materials effectively to individual students or groups
• Ability to independently plan, organize, and implement assigned responsibilities and to work well under pressure to meet deadlines
• Ability to use independent judgment and discretion; ability to manage multiple projects
• Demonstrated ability to work effectively both independently and as part of a team
• Ability to display self-confidence, patience, empathy, and availability when building rapport with students
• Demonstrated technology aptitude to routinely use Microsoft Office (Excel, Word, and PowerPoint), Google Docs, PeopleSoft, CRM/ERP, and retention-based software
• A valid driver's license is required

Additional Considerations

• Recent higher education work experience in areas of student advising, recruitment, counseling, academic support, or other related academic support roles
• Experience in using CRM/ERP and/or Retention Software, PeopleSoft, Navigate, and/or other technologies
• Prior experience with TRIO programs (e.g., SSS, Upward Bound, Talent Search) or other federally funded student support initiatives
• Experience preparing federal grant reports, annual performance reports (APR), and continuation proposals
• Experience preparing successful TRIO continuation or grant proposals
• Comprehensive knowledge of U.S. Department of Education TRIO SSS regulations (34 CFR Part 646) and related federal compliance requirements
• Demonstrated ability to lead teams, build cross-departmental partnerships, and foster inclusive environments that enhance student success
• Career Readiness Certificate
• Competency in customer relationship management (CRM) software, PeopleSoft, Navigate, and other technologies
• Experience working with students in a community college environment

Operation of a State Vehicle

Yes

Supervises Employees

Yes

Required Travel

Occasional travel to SVCC campuses, centers, meetings, and training/conferences with access to a state vehicle.

Posting Detail Information

Posting Number

CLS_4110P

Recruitment Type

General Public - G

Number of Vacancies

1

Position End Date (if temporary)

Job Open Date

10/20/2025

Job Close Date

11/03/2025

Open Until Filled

Yes

Agency Website

Contact Name

Jennifer Davis

Email

Phone Number

Special Instructions to Applicants

This is a RESTRICTED, classified position located in Keysville, VA, and funded through the U.S. Department of Education's TRIO Student Support Services (SSS) program. Continued employment is contingent upon the availability of federal funds. The current TRIOSSS grant is a five-year award period running from September 25, 2025, through September 24, 2030; however, this is not a guaranteed time frame.

This is a full-time position with state and VCCS benefits. Applicants must apply online by submitting a state application through this site. Applicants must create a user account to apply online. If you are a state employee who has been affected by Policy 1.3 Layoff and possess a valid Inter-agency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the Card BEFORE the closing date for this position. The Card may be scanned and attached to the application or faxed to Please include your name, the position number, and the position title on the fax cover sheet. This website will provide a confirmation of receipt when the application is submitted for consideration. Please refer to your VCCS applicant portal account for the status of your application and the status of this recruitment. For more information about this position or other vacancies within our agency, please visit our website at

We are a "Virginia Values Veterans" (V3) state agency that provides hiring preference to Veterans and members of the Virginia National Guard in support of Executive Order 29, If you are a Veteran or a Virginia National Guard Member, we urge you to respond accordingly on your state application.

SVCC does not discriminate based on race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions in its programs and activities. The following person has been designated to handle inquiries regarding the non-discrimination policies: Shannon Feinman, Vice President of Finance and Administration, 109 Campus Drive, Alberta, VA 23821,

Women, minorities, and those with disabilities are encouraged to apply. In compliance with the Americans with Disabilities Act (ADA and ADAAA), SVCC will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes.

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process.

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link:

Additional Information

Background Check Statement Disclaimer

The selected candidate's offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth's Statement of Economic Interest. For more information, please follow this link:

EEO Statement

The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.

ADA Statement

The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.

E-Verify Statement

VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.