Guest Experience Designer

WE MAKE PEOPLE SMILE

Magic Memories is a company that delights and amazes guests on the simple but universal concept of making people smile, and has driven that concept into its product, service, and innovation philosophy.  

Magic Memories is a recognized global leader in its market space.  Our company's focus and primary business domain are within the live entertainment and destination resorts – tourism industry  Magic Memories, its owners, and investors are known for its strong track record of successful business ventures in a variety of business domains.   

We strive toward innovation and forward-thinking in an established legacy business with unforgettable moments.  Long-standing partner relationships within the tourism space, as well as a track record of success and profitability, provide a stable environment for innovation, new ideas, and continued growth

Your primary task as Guest Experience Designer will be to be the driving force behind the physical and digital environments that engage guests.

You will design, model, and oversee the implementation of innovative photo and video capture zones, interactive installations, and themed retail spaces. This role is a unique hybrid of a 3D designer, spatial planner, fabrication lead, and creative technologist.

• 3D Visualization: Create detailed 3D models, renderings, and spatial layouts for attractions, pop-ups, and retail points using software like SketchUp, Cinema 4D, SolidWorks, or Fusion 360
• Design for Build: Translate creative concepts into practical, buildable designs. This includes specifying materials, selecting lightweight construction techniques, and creating documentation for fabrication
• Content Integration: Design experiences with a deep understanding of innovative content creation, including motion graphics, short-form storytelling, and social media shareability

Are you interested in?

• Concept & Design: Lead brainstorming and conceptual development for new guest experiences, focusing on photo, video, and retail integration
• Spatial Storytelling: Develop interactive and spatial designs that guide the guest journey and create intuitive, "wow" moments
• Hands-On Execution: Actively participate in and oversee the project lifecycle, from vendor collaboration and prototyping to on-site installation and final implementation
• Collaboration: Work closely with internal teams, attraction partners, and external fabricators (e.g., sign writers, shop-fitters, activation agencies) to ensure the creative vision is executed flawlessly

The Technical Requirements:

• 2+ years' experience as a 3D designer, spatial planner, fabrication lead, or creative technologist
• Proven proficiency in 3D design and modeling software (e.g., SketchUp, C4D, SolidWorks, Fusion 360)
• Experience with motion graphics (e.g., After Effects)
• Experience in 3D modeling and animation for digital content
• Knowledge of projection mapping or interactive display technology
• Demonstrable "design-for-build" experience. You don't just design it; you understand how it gets built, drawing on knowledge from shop-fitting, brand activations, theatre set design, or signage
• Understanding of interactive and spatial design—you know how to use space to influence emotion and action
• Understanding of stage, event, or photography lighting principles
• Excellent visual and verbal communication skills, with the ability to present ideas clearly to diverse stakeholders
  
  

The Non-Technical Requirements:

• Highly organized and self-motivated, with the ability to manage complex projects independently in a remote environment
• A genuine passion for photography, videography, and innovative content. You instinctively know what makes a great shot or a shareable clip
• Working within agreed-upon timelines and deadlines, delivering excellent results with a clear timeline in place
• You thrive on a challenge and are just as comfortable at a design workstation as you are on an installation site with a drill in hand
• Team-focused; a willingness to partner, teach, document, and learn with others
• Ability to provide a portfolio that showcases your 3D design, creative builds, and any relevant photo, video, or interactive work
• Ability to travel up to 30%

*Must be based in the USA and willing to travel to project sites for key installation and launch phases.

Why Join Us?

This is a unique opportunity to see your wildest creative ideas come to life in the real world. You won't be siloed into one part of the design process. You will own the experience from end to end and leave a lasting mark on world-class attractions.

**Hiring Immediately**

Job Type: Full Time

Classification: Exempt/Salaried

Compensation Range between: $65,000 - $85,000/year

At Magic Memories, you will be a part of a retail team that will capture fun, interactive moments of guests at diverse attractions. These are published via both print and digital formats into storytelling products and then sold to our guests.

We offer a fun job with great opportunities to expand your retail and leadership experience with a company that encourages growth and advancement We offer competitive wages and incentives too

Magic Memories is a company that delights and amazes guests on the simple but universal concept of making people smile, and has driven that concept into its product, service, and innovation philosophy of capturing, creating, and sharing memories worldwide. For over 20 years our company has offered retail professionals with great opportunities that encourage growth and advancement in our expanding enterprise.

EQUAL EMPLOYMENT OPPORTUNITY– Magic Memories is dedicated to providing equal opportunities to all individuals regardless of race, color, religion, ethnic or national origin, gender, age, disability, sexual orientation, gender identity, gender expression, veteran's status, or any other factor that is a prohibited consideration under applicable law.