Marketing Associate, US Email Retention Operations

Job ID: 278102

Store Name/Number: FSC REMOTE SF/NY/DC -173(USA_0173)

Address: FSC, Remote, CA 94105, United States (US)

Hourly/Salaried: Salaried (Exempt)

Job Type: Full Time

Position Type: Regular

Job Function: Marketing

Company Overview:

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us. We are united by a common goal - to reimagine the future of beauty.

Position: Marketing Associate, Email Operations, US

Location: Remote

About Marketing at Sephora:

Join Sephora's dynamic Retention Marketing team and play a key role in shaping how we connect with millions of beauty lovers across the US We're the mastermind behind Sephora's owned-outbound channels – think email, app push notifications, SMS, and even direct mail – crafting campaigns that drive significant omni-channel sales and build lasting loyalty.

Our mission? To be our clients' ultimate Beauty BFF. We strive to anticipate their needs and deliver personalized, engaging experiences through every channel. As a team, we're:

• Client-Centric: Deeply understanding our clients and their unique preferences.
• Channel Experts: Mastering the nuances of each channel to deliver impactful messages.
• Experience Innovators: Constantly exploring new ways to surprise and delight, from personalized recommendations to new engaging experiences.

We collaborate closely with external vendors and leverage Sephora's cutting-edge internal capabilities to create campaigns that span broadcast, triggered, and transactional messaging. If you are mobile-savvy and have a knack for bringing compelling campaigns to life, we want to hear from you

Your role at Sephora:

As an Email Marketing Producer, you will be responsible for producing and executing email campaigns for Sephora's extensive, dynamic and high-performing Email marketing and client lifecycle campaigns. Reporting to the Assistant Marketing Manager, Email Operations, you will bring critical technical expertise and execution skills to facilitate accurate build & deployment of email marketing campaigns:

• Own the end-to-end execution of email campaigns. You'll manage all aspects of campaign production, from proofing, testing and QA of campaigns to ensure accurate and error-free execution.
• Be a champion for quality and accuracy. You'll implement rigorous testing and QA processes to ensure error-free campaigns across all devices and platforms, maintaining the highest standards of client communication.
• Collaborate effectively across teams. You'll partner closely with internal stakeholders in Retention Marketing, Email Development, Merchandising, Promotional Marketing, Loyalty Marketing, CRM, and Creative to ensure seamless campaign execution.
• Support expansion and growth of best-in-class email channel. You'll work on the testing and validation of net new tools and use cases for existing tools. You will partner with Email Development team and vendors to validate unlocking new use cases.
• You will Lead execution of US email campaigns while maintain and refine team and cross-functional processes
• Test and validate new technologies and expansion use cases
• Limited travel (approximately two San Francisco team offsites per year)
• Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Balance, Respect for All, Teamwork, and Initiative

We're excited about you if you have:

• 2+ years of production e-commerce experience with a focus on email and mobile digital marketing
• Familiarity with email deployment platforms (such as Epsilon, Braze, Bluecore, Exact Target, Strongview, Acxiom Digital, Salesforce, MailChimp or others)
• Experience using Movable Ink, Jacquard, , or Ziflow.
• Hands-on experience working with different CMS platforms and building campaigns
• Knowledge and experience with HTML and CSS
• Familiarity with email marketing; Understanding of campaigns segmentation and analytics
• Detail-oriented with high degree of accuracy and extremely organized
• High sense of urgency and ability to multi-task, managing multiple projects & stakeholders, meet deadlines, and prioritize initiatives in a fast-paced environment
• Strong ability to collaborate across all teams
• Excellent written, grammatical, verbal, and interpersonal communication skills
• A positive and collaborative attitude

The annual base salary range for this position is $63, $84,500.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant's qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program.

While at Sephora, you'll enjoy…

• The people. You will be surrounded by some of the most talented leaders and teams – people you can be proud to work with.
• The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
• The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty.

You can unleash your creativity, because we've got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.

Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.