Senior Director, Global Communications

Summary

Seeking an experienced, passionate communications professional to lead a team of rockstar communicators who are the day-to-day external voice of Guidewire. Reporting to the VP of Corporate Marketing, this role leads the development and implementation of global communications strategies that promote, enhance, and protect the Guidewire brand, while advancing our mission globally.

The preferred candidate is a talented and compelling writer with a deep understanding of the products and trends shaping the P&C insurance industry. They are a pace-setter and problem solver who values teamwork and professional excellence. Working with a world-class team of Communications leaders.

Job Description

This role will oversee:

• Communications strategy - Identifying new horizons and defining workflows to streamline communications workflows while realizing Marketing and company goals
• Analyst relations - Ensuring that industry analysts understand Guidewire's business approach, product vision, and ambition for the P&C insurance industry
• Media relations - Identifying, pitching, and promoting Guidewire news in the form of customer stories, unique industry perspectives, and original content that's relevant for global business/financial, trade, and technology outlets such as the Wall Street Journal, Financial Times, Handelsblatt etc.
• Agency management - Identify, onboard, and oversee global Communications agencies 
• Social media - Drive the social media program, including campaigns, technology and content, to maximizing engagement and maintain brand consistency across Guidewire
• Budgets - Manage budgets and forecasts across Analyst Relations and Public Relations programs globally
• Crisis communications - With the VP of Corporate Marketing, serve as a Communications response lead should incidents arise 

Necessary skills and attributes:

• MS preferred in journalism, communications, public relations, marketing, international relations, global studies, or related fields
• 15+ years hands-on experience managing and mentoring dispersed global teams
• Excellent attention to detail and temperament for working in a fast-paced, frequently changing, high demand, tightly resourced environment
• Exceptional, demonstrated writing and copy editing skills - samples required
• Deep knowledge of the insurance industry preferred
• Willingness and ability to travel (domestic and international) occasionally, and work after hours during emergency responses
• A can-do attitude, flexibility, and ability to work through ambiguous and fluid situations
• Positive, solutions-oriented approach to work and passion for teamwork and productive collaboration; ability to build relationships with diverse stakeholders
• Strong, clear communications skills and ability to work across teams, disciplines, cultures, countries, and time zones
• Fluency in English required, ability to speak, read, and write in other languages (German, French) a plus
• Fluency in Google Suite

The US base salary range for this full-time position is $219,000 - $329,000 . Your base pay will depend on your experience, skills, education, training, and location among other factors. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health, dental, and vision insurance, paid time off, and a company sponsored retirement plan. In addition, some roles may be eligible for the annual company bonus plan, commissions, and/or long term incentive awards which are contingent on a variety of factors including, but not limited to, company and employee performance.

Disability Accommodations and Guidewire's Appeals Process. Guidewire provides accommodations to the hiring process to create a fair opportunity for candidates with disabilities to contend for open positions. Accommodation requests should be directed to If things do not go as hoped, we invite you to use our appeals process. Guidewire promises to independently review any denied accommodation and any decision not to offer you the position. The appeals process is the same in either case. Within five business days of receiving a notice of denial of an accommodation, or receiving a notice of your non-selection for a vacancy, e-mail to make an appeal. Guidewire will assign a new decision-maker to review the request and/or hiring decision, who will then notify you in writing of a decision within 10 business days.

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit and follow us on Twitter: @Guidewire_PandC.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.

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