Director of Product Management

Description
Position Summary
We are seeking a
Director of Product Management
to lead and mature our entire product portfolio across Elections, Ethics, Business Registration, and related GovTech domains. This senior leader will define and drive product strategy, lead Go-To-Market (GTM) planning, deliver customer-centered innovation, and elevate our Product Development Lifecycle (PDLC), processes, and practices across the organization.

The Director will oversee all product managers and product owners, establish strategic roadmaps, guide modernization initiatives, and partner closely with the CTO, Engineering, CloudOps, Security, and Customer Success organizations. This role requires strong domain knowledge in GovTech—particularly Elections, Ethics, or Business Registration—combined with a proven ability to lead enterprise SaaS products serving state and local government customers.

Key Responsibilities
Product Portfolio Leadership

• Lead product strategy and execution across multiple product lines, ensuring alignment with organizational goals, customer needs, and market dynamics.
• Own the full product lifecycle—from discovery, requirements, design, and prioritization to delivery, adoption, and ongoing optimization.
• Establish and maintain multi-year portfolio roadmaps and modernization plans for legacy systems transitioning to cloud-native platforms.

Product Development Lifecycle (PDLC) Maturity

• Standardize and mature PDLC processes across product teams, including discovery frameworks, product requirements, prioritization methodologies, and release planning.
• Implement and optimize tools such as Aha, Azure DevOps (ADO), and related product workflow systems to improve transparency and predictability.
• Develop structured market research, competitive analysis, and product validation processes.

Go-To-Market (GTM) Strategy & Cross-Functional Collaboration

• Partner with Marketing, Sales, and Customer Success to build GTM plans and ensure product readiness, messaging clarity, and launch success.
• Work closely with Implementation teams to ensure smooth rollout, customer onboarding, and change management for new products and major releases.
• Collaborate with the CTO and Engineering leaders to align product roadmaps with technical feasibility, capacity, security, and modernization efforts.

Team Leadership & Organizational Maturity

• Lead, mentor, and grow a team of product managers and product owners across multiple domains.
• Build a culture of strategic thinking, user-centered design, and business outcome focus.
• Establish product discipline frameworks such as OKRs, ROI modeling, product scoring, and value delivery metrics.
• Implement consistent practices in backlog management, stakeholder communication, and quarterly planning (PI Planning, big-room planning, etc.).

Customer Engagement & Market Influence

• Serve as an executive-level product representative in customer meetings, advisory boards, and user groups.
• Engage directly with state and local government agencies to understand emerging needs, regulatory changes, and industry trends.
• Represent the company at conferences, industry events, and partner forums within Elections, Ethics, Business Registration, or related GovTech sectors.

Strategic and Technical Alignment

• Drive modernization initiatives across the portfolio—including migration to cloud-native architectures, improved UI/UX, and API-first design.
• Ensure all product lines adhere to secure coding, compliance, accessibility (WCAG/508), and best practices expected within government-focused SaaS platforms.
• Participate in budgeting, roadmap alignment, and multi-year planning with the CTO and executive leadership team.

Requirements
Qualifications
Education & Experience

• Bachelor's or Master's degree in Product Management, Business, Computer Science, Public Administration, or a related field.
• 10+ years of product management experience, with 5+ years leading and managing product teams in a SaaS or GovTech environment.
• Proven success managing multi-product portfolios and delivering enterprise-grade solutions in state or local government markets.

Industry Expertise (Required/Preferred)

• Strong experience in at least one of the following GovTech domains:

• Elections (voter registration, election administration, ballot management)

• Ethics (disclosures, conflicts of interest, lobbying management)

• Business Registration / Licensing

• Deep understanding of regulatory, statutory, and compliance environments impacting government technology solutions.

Product Leadership Skills

• Strong capability in product discovery, roadmap creation, business case development, and user research.
• Expert in prioritization frameworks (RICE, MoSCoW, weighted scoring), backlog management, and cross-functional alignment.
• Demonstrated experience maturing PDLC, Agile product practices, and product operations.
• Hands-on expertise using Aha, Azure DevOps, and modern product tooling ecosystems.

Technical & Modernization Experience

• Experience supporting modernization initiatives, including API-first development, UX redesigns, accessibility compliance, and cloud migrations.
• Familiarity with architectural concepts such as microservices, event-driven design, and data interoperability.
• Ability to translate complex technical concepts into clear business narratives for executives and customers.

Leadership & Soft Skills

• Executive-level communication and presence; able to influence leadership teams and engage with government executives.
• Strong relationship-building skills across Engineering, CloudOps, InfoSec, Product, Operations, and Customer Success.
• Ability to manage upward, downward, and across the organization with clarity and confidence.
• Skilled in conflict resolution, cross-functional prioritization, and stakeholder negotiation.

Preferred Certifications

• Certified Product Manager (AIPMM), Pragmatic Institute Certification, or equivalent.
• Agile certifications such as CSPO, SAFe POPM, or PMI-ACP.
• Experience with ITIL, Lean/Agile frameworks, or modern product operations methodologies.

Why Join Us

• Lead the vision and strategy across high-impact, multi-state GovTech solutions.
• Shape the future of Elections, Ethics, and Business Registration software serving millions of citizens.
• Collaborate directly with the CTO and executive leadership team.