Learning and Enablement Specialist

Position Description

Position: Learning & Enablement Specialist

Department: Enablement

Location: Alpharetta, Georgia

Reports To: Sr. Director of Enablement

Job Scope and Accountabilities

Kahua is seeking a Learning & Enablement Specialist to design and deliver structured, role-specific onboarding programs for new hires across the organization. This role sits within the Enablement team and is responsible for ensuring new employees have a clear, engaging, and effective pathway from their first week through their role-based training.

This position partners closely with HR (who owns Day One), IT, and department leaders to ensure new hires transition smoothly into foundational Week One learning, followed by tailored Week Two role enablement. The Learning & Enablement Specialist develops training content, maintains the onboarding curriculum, tracks readiness progress, and ensures every new hire enters their team equipped with the skills and knowledge needed to succeed.

You will be a key contributor to how Kahua accelerates time-to-productivity, increases role clarity, strengthens cross-functional collaboration, and drives long-term employee success.

Key Responsibilities

Onboarding Curriculum + Learning Pathways

• Develop and maintain structured Week One foundational training covering tools, workflows, Kahua product basics, customer context, and operating rhythms.
• Design and manage Week Two role-based learning paths tailored for Sales, CS, Product, Engineering, Support, and corporate roles.
• Create and update training documentation, playbooks, guides, and resources using SmartPages, Teams, and LMS platforms.
• Ensure all onboarding materials align with Kahua's values, culture, business goals, and product evolution.

Cross-Functional Partnership

• Work seamlessly with HR to create a consistent new hire experience from Day One through team handoff.
• Collaborate with department leaders and SMEs to ensure training content reflects accurate and current role expectations.
• Maintain strong communication with hiring managers regarding new hire progress, readiness markers, and completion of key milestones.
• Coordinate with HR/IT to ensure systems access and tools required for Week One and Week Two enablement are ready.

Program Delivery & Facilitation

• Facilitate onboarding sessions (virtual but primarily in-person) that are engaging, clear, and aligned to audience needs.
• Guide new hires through foundational learning modules, practice activities, and Kahua workflows.
• Support new hire cohorts through the first two weeks, ensuring clarity on expectations, timelines, and next steps.

Performance Tracking & Continuous Improvement

• Track new hire progress, engagement, and completion of learning objectives.
• Gather feedback from new hires, managers, and SMEs to continuously improve the onboarding program.
• Identify gaps, propose solutions, and implement enhancements to increase efficiency, scalability, and impact.
• Provide regular reporting to leadership on program effectiveness, time-to-productivity, and readiness trends.

Experience Required

• 3–5 years
  of experience in onboarding, training, enablement, workforce development, or early-career talent programs.
• Experience designing and delivering structured role-specific onboarding programs in SaaS, PaaS, or Construction Technology environments.
• Proven success working cross-functionally with HR, IT, and departmental leaders to design and execute multi-stage onboarding strategies.
• Experience facilitating training for mixed audiences and multiple functions.

Education / Professional Qualifications

• Bachelor's degree in Business, Human Resources, Education, Instructional Design, Organizational Development, or a related field.

Interpersonal Skills

• Strong Communication: Ability to translate complex subjects into clear, engaging training content and instructions.
• Collaboration: Skilled at working across HR, Product, Sales, CS, Engineering, and IT to align onboarding resources and expectations.
• Facilitation: Confident leading both small and large cohorts with a polished, approachable presence.
• Program Organization: Ability to structure processes, plan learning paths, and manage multiple onboarding cohorts with precision.
• Employee-Centric Mindset: Approaches enablement with empathy, clarity, and a focus on empowering people to perform at their best.
• Exhibits alignment with Kahua's Core Values of Teamwork, Customer Focus, Continuous Improvement, Performance, and Work-Life Balance.

At Kahua, we value a diverse, inclusive workforce and we provide equal employment opportunities for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us