OR Front Desk Coordinator

1 week ago

Billings, Montana, United States Intermountain Health Full time

Job Description:

In this position, the Front Desk Clerk assists patients in person and via the phone by collecting demo-graphic and insurance information, and directing calls to appropriate clinic personnel. In addition, this position is responsible for checking in patients in Epic.

No call required, experience in an operating room preferred.

Mon-Fri

General Reception and Registration Functions

  • Greets the patient and answers the telephone, communicates general practice information to patients and family members and provides patients with appropriate paperwork.
  • Gathers accurate information by interviewing patients, verifying insurance coverage, recording information using registration software, and obtaining signatures for each patient encounter.
  • Collects co-payments at time of service.
  • Checks in/arrives patients using Epic.
  • Queues patients to correct destination within SVFCC.
  • Screens and directs visitors to correct destination in clinic.
  • Updates demographic information when appropriate.
  • May assist with scheduling, as directed by manager.
  • Assists with preparation of patient information for the following days appointments.
  • Prints labels and wristbands needed for patient visits.

Minimum Requirements

  1. High School Diploma or equivalent

  2. Ability to communicate effectively and diplomatically within a multi-functional team

  3. Strong organizational skills and attention to detail

  4. Ability to successfully function in a fast paced, service oriented environment

  5. Experience in understanding and usage of computers, including Microsoft Word, as well as the ability to learn new applications relevant to the position

Physical Requirements:

Physical Demands

Light-Lifting 20 lbs maximum with frequent lifting/carrying up to 10 lbs

Location:

Intermountain Health St Vincent Regional Hospital

Work City:

Billings

Work State:

Montana

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$ $25.66

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

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