System Administrator

Who We Are:

We are in the business of subrogation – companies trust us to recover payments on damage claims so that the party responsible is the one paying for the damage that was caused. We strive to provide excellent customer service to both our customers and the other parties involved in a claim. In short, we help our customers focus on theirs.

Our business is driven by our Core Four principles: Process, Results, Culture, and Experience. Our dedication to practicing these has enabled our current and future success.

We're passionate about throwing company events that bring us together and celebrate each other's achievements. We're also big on taking time out to give back to the community and host several volunteer events throughout the year. We believe in a healthy work-life balance.

Join our team and thrive in an environment that values efficiency and effective processes and a casual, comfortable atmosphere.

Who We're Looking For:

We are looking for someone who will be responsible for supporting and managing the life cycle of all company business systems. You will identify any problems in the system, anticipate issues and repair systems and software when necessary.

The Day-to-Day:

• Oversees the installation, configuration and maintenance of server systems, personal computers, wireless networking, server racks and other related equipment, devices and systems.
• Troubleshoots systems and applications to identify and correct malfunctions and other operational difficulties.
• Researches, recommends and designs infrastructure for servers and associated systems.
• Implements policies, administers firewall, applies public key encryption to network applications, manage host security and file permissions.
• Participates in the evaluation and makes recommendations regarding the purchase of computers, server hardware, peripheral equipment and software.
• Works as a hands-on team member and supervisor with other technical staff, such as Helpdesk, security, development and reporting. support technicians to ensure connectivity and compatibility between systems.
• Acts as the liaison between System Administration team and all internal and external customers
• Ensures compliance with industry standards, methodologies, and expectations of work for System Administration and Helpdesk Teams.
• Performs additional related tasks and projects as required and assigned.

Required Skills:

• Ability to adapt quickly to changing priorities and urgent situations
• Ability to effectively communicate in a professional and courteous manner Ability to work independently with minimal supervision as well as collaboratively with a team
• Ability to communicate objectives and manage to completion of objectives
• Ability to document processes, design patterns and procedures for the SA team Excellent analytical skills
• Perform regular backups and ensure data integrity and availability
• Develop and implement database strategies, including database design, capacity planning, and disaster recovery
• Optimize database performance through indexing, query optimization, and performance tuning
• Troubleshoot database-related issues and implement solutions
• Perform database upgrades and migrations as necessary
• Create and maintain documentation related to system and database configuration, procedures, and best practices
• Excellent verbal, written, presentation and interpersonal skills
• Steadfast commitment to exceptional customer service
• Experience with two or more of the following:
• Servers
• Storage
• Network
• Data Center Management
• Helpdesk
• Vmware

Education and Experience:

• Bachelor's degree with 2+ years' experience, or
• 5+ years' experience related specifically to System/Network Administration

The Perks:

• Career growth and learning opportunities
• Tiered bonus system based on team accomplishments
• Full menu of benefits including a matched 401k
• Paid time off as well as paid holidays
• CMR is a 2023 The Oklahoman Top Workplaces winner

Pre-employment drug screenings and criminal background checks are mandatory

CMR is an Equal Opportunity Employer