Generative AI Technical Writing/Training Specialist

About accentedge

 At accentedge, we are committed to developing AI-driven solutions that empower businesses and transform industries. As we continue expanding, we are looking for a Generative AI Technical Writing/Training Specialist who can bridge the gap between complex AI technologies and their end users through clear, engaging, and accessible documentation and training resources.

Role Overview

 The Generative AI Technical Writing/Training Specialist will be responsible for simplifying technical details about generative AI utilities, tools, and workflows into comprehensible documentation and training materials. This role requires exceptional communication skills, creativity, and technical understanding to educate internal teams and clients effectively.

Key Responsibilities

• Convey complex technical processes of AI solutions in simple, clear terms to various audiences (technical and non-technical personnel).
• Develop comprehensive user guides, technical documentation, and training materials for generative AI systems and utilities.
• Leverage multiple media formats—visuals, audio, and text—to create engaging documentation and educational resources.
• Collaborate with developers, engineers, and subject matter experts to gather insights and ensure accuracy in documentation.
• Train internal teams and external stakeholders on the use, integration, and optimization of generative AI solutions.
• Create FAQs, troubleshooting guides, and other resources to support end users.
• Continuously update and refine documentation based on feedback, product updates, and evolving AI systems.
• Organize and facilitate workshops, webinars, and training sessions to enhance adoption and understanding of AI tools.
• Ensure all documentation aligns with company branding, tone, and accessibility standards.

• Proven experience in technical writing and developing documentation for AI, machine learning, or software systems.
• Ability to simplify complex technical information into easily digestible materials for a wide audience.
• Excellent verbal and written communication skills with a strong focus on clarity and accuracy.
• Proficiency in tools for content creation such as Markdown, Microsoft Office Suite, Adobe Creative Cloud, or similar platforms.
• Familiarity with AI/ML concepts, particularly generative AI models, utilities, and applications.
• Experience creating materials in multiple media formats: visual guides, audio content, videos, and written documentation.
• Strong organizational and project management skills.
• Ability to facilitate training sessions, workshops, and webinars effectively.

Preferred Qualifications

• Bachelor's degree in Technical Writing, Communications, Computer Science, AI, or a related field.
• Experience with AI tools like GPT, LLMs, or other generative AI utilities.
• Experience with LMS platforms for delivering training content.
• Knowledge of visual storytelling tools such as Figma, Canva, or Articulate for training design.
• Familiarity with Agile workflows and version control systems like Git.

What accentedge Offers

• Competitive salary and a comprehensive benefits package.
• A dynamic and collaborative work environment in downtown Chicago.
• Hybrid work options to balance flexibility and productivity.
• Opportunities for career growth and professional development.
• The chance to work with innovative technologies and passionate AI experts.

Ready to Make AI Accessible?

If you have a passion for transforming complex AI concepts into clear and actionable resources, we invite you to apply and join accentedge.

Apply now and help us empower teams to embrace AI solutions with confidence and clarity