Social Listening Fellow

Rational 360 is hiring a Social Listening Fellow to help support and expand the firm's integrated data approach for clients. Candidates should have experience with media monitoring and gleaning insights from social media, news or other text-based datasets, preferably in an advocacy or political context. Candidates must be eager to work in a fast-paced environment and able to manage a diverse workload. Our firm is committed to high-quality, personal service and we specialize in strategic public affairs communications, reputation management, business and consumer public relations and interactive digital communications.

About Rational 360:

The Rational Way: All in Partners

Rational 360 is a leading full-service strategic communications and digital agency. We recognize that communications and public affairs rarely take place in a vacuum, so our work is always crafted using the data to support organization-wide strategic objectives for our clients.

From public relations and public affairs to crisis communications and new media strategy, our experienced team takes an innovative, active approach to advancing your mission-critical goals. We understand the unique opportunities and challenges of the 21st century media landscape and operate as an extension of your own communications and leadership teams.

The Rational Approach: Integrated Campaigns

We create custom campaigns that are integrated with communication, policy, or business goals an organization may have and we measure our campaigns on their ability to deliver outcomes and results. Our creative and relentless approach inspires hearts and minds, turns data into action, opens commercial markets, and drives impactful outcomes that win.

The Rational Difference: Connected Where it Matters.

Our bipartisan team members have worked at every level of business and government and our networks extend deep into the Halls of Congress, the White House, and Fortune 500 boardrooms across the country. We have the pulse of mission-critical conversations and implement campaigns when and where it matters most – and measure success at every point in the process.

Requirements

• 6 months - 2 years of research or work experience in media, journalism, social media, or communications. This can include academic or professional experience.
• Willingness and excitement to think creatively and entrepreneurially about digital opportunities for individual campaigns and the agency as a whole
• Curious self-starter who enjoys digging into numbers to help others understand the data and inform campaign-driving insights
• Familiarity with some/all of the following: social listening/management tools (e.g. Brandwatch, NetBase, Talkwalker, Meltwater, Spredfast/Khoros, Sprout Social, Sprinklr), advocacy and fundraising CRMs (e.g. BSD, EveryAction), Google Analytics, Tableau, or message testing platforms (e.g. Qualtrics)
• Not afraid to manually explore and learn about data in Microsoft Excel
• Communications, research, statistical or business background, with experience wrangling small and large datasets to extract effective and accurate insights
• Willingness to experiment and add to a supportive and collegial environment where we can try new things
• Strong attention to detail with the ability to handle multiple projects simultaneously
• Ability to communicate data and analysis visually, verbally and written – tailored to the audience
• Bonus points if you have experience with Boolean search logic, identifying and capturing media clips, forming lists of media contacts and influencers, or analyzing a brand's owned social media content strategy

Benefits

The Rational 360 Digital Fellowship program is a minimum of six-month paid program in our Washington, DC office. Fellows are expected to work 40 hours per week and earn $17.50/hour.

Fellows are expected to work in our Washington, DC office Monday, Wednesday, and Thursday each week and have the option to work remotely each Tuesday and Friday.

Fellows have the opportunity to grow their digital and communication skills through professional development trainings hosted weekly in the Rational 360 office. Additionally, a member of the digital team will be paired with each fellow to mentor and train them throughout the duration of the fellowship.