UK Head of Digital

Clarity is a B-Corp Certified global digital marketing and communications agency. We empower visionary technology companies to change the world for the better by bringing clarity through ideas, influence, and impact.

We're technology experts and specialists in corporate communications, reputation management, digital marketing, digital experience, and public affairs. With a footprint across EMEA, North America and APAC, we run international campaigns that deliver global influence with a local perspective.

We are looking for a Head of Digital to lead and scale our high-performing UK digital practice within an integrated marketing & communications agency, delivering measurable growth for clients and the business. You will own the digital revenues, localise & implement the global digital service rollout (including AI-enabled services), and help to lead and develop the digital culture.

About the role

• Represent and lead the UK digital teams
• Build growth strategies specific for the UK teams
• Implement global digital initiatives in the UK to develop our channel specific and integrated marcomms services
• Provide strategic counsel to clients on growth strategies including performance media, and ABM.
• Provide strategic leadership across our growth marketing (paid search, paid social, programmatic & SEO) teams
• Commercials for the UK teams, such as pipeline, revenue, capacity and efficiency ensuring a profitable operation with room to scale

Key responsibilities

1) Commercial leadership

• Own and grow the UK digital revenue and cost base, working with CDO and Managing Partner of Europe to drive profitability.
• Lead new-business strategy and pitches; shape integrated solutions with creative, PR, brand and growth teams.
• Localise global marketing initiatives and help grow Clarity brand presence in the UK.

2) Client leadership and growth

• Serve as senior sponsor for VIP accounts helping ensure the best client experience 
• Embed test-and-learn frameworks; connect brand, content and media to commercial outcomes.
• Ensure excellence in measurement, incrementality and attribution; champion clear narratives to boards.

3) Product, innovation and AI

• Evolve the digital product roadmap across B2B and B2C; pilot emerging channels.
• Operationalise responsible AI (governance, tooling, workflow integration, training, QA).
• Institute playbooks for full-funnel growth (awareness to retention/loyalty) and ecommerce performance.

4) People, culture and capability

• Hire, coach and retain senior digital talent; build a diverse, high-performing team.
• Create progression frameworks, billable/non-billable mix, and communities of practice.
• Promote an inclusive, psychologically safe culture with strong craft standards.

5) Delivery and operations

• Improve scoping, resourcing, utilisation and delivery quality; reduce scope creep.
• Partner with Finance and Operations on revenue forecasting, staffing and vendor management.
• Ensure the UK digital business (laddering to the global business) is fully documented and has detailed SOPs in place to help scale with new service, innovations and ways of working.

Experience and qualifications

• 10–15+ years in digital marketing within agencies or consultancies, including leadership of multi‑disciplinary teams.
• Proven P&L ownership at practice/office level and responsibility for complex, seven‑figure accounts.
• Deep expertise across at least two of: performance media, SEO/content, social/influencer, CRM/MA, analytics/measurement, or ecommerce.
• Strong grasp of MarTech/AdTech (CDPs, DSPs, GMP, MAP/CRM suites) and data privacy in the UK.
• Track record of building productised services and winning integrated pitches.
• Comfortable engaging at board level; excellent commercial storytelling.
• Relevant certifications advantageous (e.g., Google, Adobe, Salesforce, LinkedIn, IPA).

Skills and behaviours

• Strategic integrator who connects brand, creative and media to commercial outcomes.
• Commercially sharp with pricing, scoping, utilisation and revenue forecasting.
• Data‑driven, experimentation‑minded; able to balance speed with rigour.
• Inspiring people leader; committed to inclusion, wellbeing and craft excellence.
• Clear, persuasive communicator; calm under pressure; high standards and accountability.

Working for us

We provide the fun and fast paced environment of a global agency. We take risks, learn, adapt and deliver, giving you full scope to achieve your unique potential in a supportive and exciting environment.

Our Benefits 

Taking Care of Yourself and Your Family

At Clarity, we know that a happy and healthy team is a productive team. That's why we offer benefits like:

• Private Medical Insurance: Get the care you need when you need it.
• Enhanced Family Leave: Welcoming a new child is a special time that deserves special attention.
• Clarity Cares Time: Appointments and emergencies don't have to eat into your PTO.
• Employee Assistance Program (EAP): Confidential support for personal and professional challenges.
• Wellness Fund: Invest in your health and happiness.
• Cycle to Work Scheme: Support for a healthier commute.

Taking Care of Your Community

We believe in giving back to the community, so we offer:

• Volunteer Time Off: Giving back is good for the soul.
• Clarity Compass: Internal employee committee helping ensure we're walking our talk, especially on issues close to our heart - DEI, Environmental Impact, Employee Wellbeing and Community Engagement

Recharging Your Batteries

Everyone needs time to relax and recharge, which is why we offer:

• Unlimited Holiday: Because who doesn't love time off?
• Sabbatical Program: Even more time off after five years
• Summer Fridays and Winter Break: Enjoying life is important.
• Flexible Working Program: Life happens, and we can help you adapt.

Clarity is committed to promoting equality of opportunity for all staff and for our Clients. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We do not discriminate against staff or clients based on age, disability, neurodiversity, gender reassignment, marital or civil partner status, pregnancy or maternity, race, color, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation.

We recognise the importance of supporting diverse needs during the recruitment process. Therefore, we strongly encourage applicants to request any reasonable adjustments they may need to fully participate in the recruitment process. Please feel free to contact us directly to discuss your specific requirements in confidence.

Due to the high volume of applications we receive, it is not possible to respond directly to all applicants, only to those whose candidacy is being pursued. Additionally, the length of the recruitment process varies based on vacancy needs, typically taking approximately 3-4 weeks. We appreciate your patience and understanding during this time.