Sales Support Specalist

About the opportunity 

Join a fast-growing, high-performing team where your organisation skills and attention to detail help set restaurant partners up for success on the First Table platform.

We're looking for a reliable, detail-oriented Sales Support Coordinator to join our Client Success team and support our growing London operation. This role is ideal for someone who enjoys structured work, supporting others behind the scenes, and keeping systems running smoothly.

Although this role is fully remote, candidates within greater London are preferred.

About us

At First Table, our vision is simple: to be the first place diners go to book a table.

Proudly established in Queenstown, New Zealand - where our head office is based -  we've been leading the charge in the hospitality tech industry for over a decade, with operations spanning New Zealand, Australia, and the UK. The UK is now our fastest-scaling market, having recently launched in Leeds, Oxford, Newcastle, Nottingham and Southhampton, we are  doubling down on building a strong presence and connected team across the UK.

First Table is a dining discovery platform that connects diners to restaurants through their love of food.  Through our clever tech, we help restaurants get their night off to a great start and give diners a compelling reason to try somewhere new. It's a win-win situation. From early bird offers to last table reservations, we make discovering and booking great dining experiences fast, easy, and rewarding.

At the heart of everything we do are our values: Grow Together, Win-Win-Win, and Own It.  These guide how we show up for each other, our restaurant partners, and our diners and they're a big part of what makes First Table a great place to work.

Learn more about our story here:

About the role

In this newly created position, you'll be part of our global Client Success team and act as a key support partner to our London Business Development Managers. Your focus will be on accurate setup, smooth onboarding support, and reliable administration across the partner lifecycle.  You'll help maintain high-quality listings, respond to routine partner and internal enquiries, and support day-to-day sales workflows to ensure everything runs smoothly post-launch.

What you'll be doing

• Support Business Development Managers to gather assets and configure partner listings for launch
• Administer CRM data and onboarding workflows to ensure accuracy and visibility
• Respond to partner and internal enquiries in a timely, accurate manner
• Coordinate reviews, admin notifications, and post-launch requests
• Assist with improvements to processes, templates, and sales support materials
• Work closely with global team members across the UK, NZ, Australia and Philippines

What you'll bring

• 1–2 years' experience in an administrative, coordination, customer service, or support role (sales or customer-facing environments a plus)
• Strong attention to detail and pride in getting things right the first time
• Good organisational skills and the ability to manage multiple tasks and deadlines
• Clear, friendly written and verbal communication
• Comfort using systems and tools such as CRMs, spreadsheets, and task platforms (training provided)
• A dependable, team-oriented mindset and willingness to learn
• Bonus: experience in hospitality, SaaS, or platform-based businesses

Why you'll love working with us

• Remote-first, but never remote-feeling, especially if you're located in London, where we have a strong presence and teammates who love connecting in person
• A supportive environment where you'll build strong foundational skills and learn how a scaling tech business operates
• A collaborative, high-trust team that values reliability, teamwork, and shared wins
• Free First Table bookings as a team perk  - perfect for fellow food lovers.
• We recognise great work, with team-wide recognition shoutouts, referral incentives, and regular opportunities to celebrate wins.
• Being part of a purpose-led, award-winning brand that champions exceptional dining experiences and values creativity, collaboration and growth.
  
  

What's next? 

If this role sounds like a great fit, we'd love to hear from you.

Please submit your application, including your CV and a brief cover letter, via the Apply Now link. In your cover letter, tell us what excites you about this opportunity and why this type of role suits you.

Things to keep in mind: 

• We'll be accepting applications over the holiday period, however we won't begin reviewing applications or contacting candidates until the week commencing 5 January. 
• As this role supports our London team, candidates within Greater London are preferred. 
• Applicants for this position must have pre-existing rights to work in United Kingdom