Unit Support Assistant

About Quality Temp Staffing

Quality Temp Staffing is a family-owned, small business. We are proudly Latino and veteran-owned, built on the belief that "we work to live, not live to work." For over 35 years, we've proudly served Los Angeles County, committed to our communities—helping our employees and their families by providing individuals with opportunities to grow, thrive, and build meaningful careers in the medical field. Through personalized support and a deep understanding of the unique needs of both our clients and staff, we continue to connect top talent with the facilities that need them most.

"Quality Jobs. Quality People."

General Job Information

Department: Ambulatory Care

Scheduled Hours:

Shift: Day

Working Days: M-F, rotational weekends and holidays

Location: Downey, CA

Salary Range: $24-$28.50

Status: Full Time Ongoing Assignment

Our Core Values

• Fostering Work-Life Harmony
  We support flexibility and work environments that recognize the importance of personal time, family, and overall well-being.
• Professionalism
  We uphold the highest standards in how we operate and who we place. Our team and the professionals we represent act with integrity, accountability, and respect.
• Integrity & Trust
  We've earned our reputation by being honest, dependable, and transparent—with our employees, clients, and the communities we serve.
• Empowerment Through Opportunity
  We believe in giving people a chance—whether you're a certified new grad or someone looking to re-enter the workforce. Everyone deserves the opportunity to grow, contribute, and succeed.
• Excellence in Patient Care
  Every placement we make reflects our commitment to safe, compassionate, and high-quality care for every patient.

Our Commitment to Your Well-Being

Comprehensive Health Coverage – Medical, dental, and vision plans, life insurance, and supplemental coverage
Retirement Plans – 401(k), Employer Match of up to 4% of contributions
Work-Life Balance – Employee discounts and flexible scheduling
Mental Health and Family Support – Employee Assistance Program (EAP) with:

• Mental health support resources
• Child and elder care resources
• Adoption assistance
• Financial wellness programs
• Life and wellness coaches
• And much, much more

What you will do

We are seeking a detail-oriented and compassionate team member to support the daily operations of our healthcare unit. This role involves handling a variety of clerical tasks, maintaining accurate patient records, and serving as a key point of contact for patient and staff communication. Responsibilities include greeting and assisting patients and families, coordinating appointments and procedures, managing supplies, and ensuring compliance with health and safety protocols. The ideal candidate will have experience in a medical or clerical setting, be bilingual in Spanish (preferred), and possess current CPR certification. A strong commitment to patient care, excellent communication skills, and the ability to collaborate with healthcare professionals are essential.

Unit Support Assistant Summary of Job Responsibilities:

• Handle clerical tasks, maintain patient records, and assist with document preparation.
• Serve as a contact point for inquiries, answer phones, relay messages, and facilitate communication within the unit.
• Greet and assist patients and families, support admission and discharge processes.
• Coordinate patient appointments, tests, and procedures, collaborating with departments as needed.
• Monitor and replenish unit supplies, assist with inventory management.
• Work closely with healthcare professionals and administrative staff to support daily operations.
• Follow safety protocols, maintain compliance with regulations, and ensure accurate documentation.

Qualifications:

• Associate or High school diploma or equivalent; additional training or education in healthcare administration is a plus.
• Medical Assisting or CNA experience preferred
• Must have at least 1 year of clerical experience in a healthcare setting
• Bilingual (Spanish) preferred but not required
  
• Proof of Continuing Education Units (CEU's) if applicable
• Current CPR Card issued by American Heart Association (AHA) or American Red Cross
• Must have proof of MMR, Varicella vaccinations or titers.
• Must have Proof of TB/PPD or Chest X-ray within the past 12 Months
• Current Annual Health Clearance

Quality Temp Staffing is an Equal Opportunity Employer and values diversity in the workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

At this time, Quality Temp Staffing does not offer employment-based visa sponsorship. We are only accepting applications from individuals who are U.S. citizens, lawful permanent residents (green card holders), or those who currently hold a valid and active U.S. work visa that permits employment without the need for employer sponsorship. All applicants must be authorized to work in the United States without the need for current or future sponsorship.

Quality Temp Staffing is committed to complying with the Americans with Disabilities Act (ADA). If you require reasonable accommodations during any part of the application or hiring process due to a disability, please contact our Human Resources department at  to request assistance. We are happy to work with you to ensure accessibility throughout the hiring process.

All employment offers are contingent upon the successful completion of a background check and, if applicable, a drug screening, in accordance with applicable laws. Due to the sensitive nature of the work, confidentiality and adherence to HIPAA and other privacy standards are required.

Employment with Quality Temp Staffing is at-will. This means that either the employee or the employer may terminate the employment relationship at any time, with or without notice or cause, as permitted by law.

Fraud Alert:

All official communications from Quality Temp Staffing will originate from an email address ending in Emails from other domains not explicitly mentioned do not represent Quality Temp Staffing and should be considered fraudulent. We strongly advise candidates not to engage with any communications outside of these parameters. If you suspect fraudulent activity, please report it to us immediately