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Resident Network Operations Engineer

2 weeks ago

Long Island NY, United States Piper Companies Full time $155,000 - $175,000 per year

Piper Companies is seeking a Resident Network Operations Engineer to join a leading Service Provider organization. The Resident Network Operations Engineer will be critical in delivering post-sales, on-site, and remote support for Juniper Networks products. This position will be on-site 2–3 days per week in Long Island City, NY.

Responsibilities of the Resident Network Operations Engineer include:

  • Provide hands-on operational support for Juniper routing, switching, SD-WAN, and Wi-Fi technologies within the customer's infrastructure
  • Troubleshoot network and hardware issues, manage JTAC cases, and ensure timely resolution
  • Train customer personnel on Juniper product configuration, operation, and best practices
  • Lead weekly operations calls to review network issues, case statuses, and proposed solutions
  • Design and test network upgrades, patches, and new features in lab and production environments
  • Support the planning and deployment of Juniper MX304, EX switches, SSR routers, and Mist platforms
  • Conduct audits of network configurations, alarms, and logs to ensure optimal performance
  • Assist in developing and maintaining Network and Equipment Operating Procedures
  • Raise and manage RMAs through resolution and provide regular status reports to stakeholders

Qualifications for the Resident Network Operations Engineer include:

  • 6+ years of experience in large-scale IP network design, implementation, and operations
  • Strong hands-on experience with Juniper hardware, especially MX304, EX, SSR, and Mist
  • Familiarity with JUNOS CLI and protocols including BGP, OSPF, ISIS
  • Experience with MPLS, Segment Routing, EVPN/MPLS, L3VPN, and related technologies
  • Experience with Cisco platforms

Compensation for the Resident Network Operations Engineer includes:

  • Salary Range: $155,000 - $175,000
  • Comprehensive Benefits: Medical, Dental, Vision, 401(k), PTO, Sick Leave (as required by law), and Holidays

This job opens for applications on 9/5/25. Applications will be accepted for at least 30 days from the posting date.

Keywords:

LI-MM1 #LI-HYBRID

Resident Engineer, Juniper Networks, MX304, EX switches, SSR routers, Mist, SD-WAN, Wi-Fi, Routing, Switching, MPLS, Segment Routing, EVPN, L3VPN, Network Operations, JTAC, RMA, Python, Network Design, Telecommunications, Service Provider, Network Troubleshooting, Network Automation, JNCIE, CCIE, Cisco, JUNOS, BGP, OSPF, ISIS, Cloud Security, Prisma Cloud, Wiz, Ermetic, Obsidian