Network Operations Engineer

1 week ago


New York NY, United States Franklin Fitch Full time

NOC Engineer | Remote | Weekend Shift, 7pm-7.30 am Friday to Sunday | 95-110k
What’s in it for you
~ Working as a team to take ownership of the infrastructure within a law firm
~ Competitive salary of 95-110k
~ Good benefits package
~ Fully remote work
~7pm-7.30 am Friday to Sunday


Responsibilities
Remotely monitor network connectivity and speed
Go on-site if there is a critical situation
Remote troubleshooting of network and systems issues
Lead and partake in incident response
Perform a root cause analysis, and escalate to the engineering team when needed
Report to the Network Operations Senior Manager

Must-Haves
~ Minimum 5 years of experience in an IT Support role

Experience troubleshooting the following technologies:
Cisco IOS
Cisco routing and switching
Windows, Office 365 and Microsoft Exchange
VMware

Good-to-haves
~ Familiarity of HA concepts and technology



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