Partner Operation Manager

Location: Atlanta, Georgia - Hybrid

Who Are We?

About Airlock Digital
Airlock Digital is a global leader in application control and allowlisting. We seek to empower every organization to run only what they trust and operate free from malware and ransomware.

With rapid growth across Australia, North America, and EMEA. We are committed to our core values, respect, determination, and integrity. We support a diverse and expanding global customer base. At Airlock, we pride ourselves on being a team of humble, collaborative, and driven professionals who support one another and share a passion for cybersecurity.

What We Are Looking For
The Partner Operations Manager drives operational excellence and data-driven insights across Airlock Digital's channel business. This role supports the partner ecosystem by optimizing systems, processes, and reporting to ensure scalability, visibility, and alignment with the overall sales strategy.

Working closely with partnerships, sales, and finance, the Partner Operations Manager streamlines partner operations — including deal registration, contract workflows, and performance reporting — to deliver a seamless experience for resellers, distributors, and technology alliances.

Key Responsibilities

• Oversee and improve partner processes, including deal registration, contract management, and partner engagement workflows.
• Optimize and scale partner programs, ensuring alignment with business objectives and market needs.
• Manage partner portfolio enhancements, tracking contributions and optimizing program benefits.
• Develop and maintain performance reporting, providing insights into partner activity, deal flow, and revenue impact.
• Act as a key point of contact for operational inquiries from partners, ensuring timely support and issue resolution.
• Assist in the evaluation, onboarding, and ongoing adoption of key technologies (e.g., account mapping tools, hyperscaler platforms, partner portal) to modernize and scale partner operations programs.
• Build dashboards and reports that surface actionable insights for leadership.

Required Skills & Qualifications

• Minimum of 5+ years' experience in partner operations, channel management, or sales operations within a SaaS or cybersecurity company.
• Strong ability and passion for data analytics and insight generation to drive process improvements and optimize partner performance.
• Familiarity with CRM and Partner Relationship Management (PRM) tools.
• Excellent organizational and problem-solving skills, with a focus on process improvement.
• Strong collaboration skills, with experience working cross-functionally with sales, marketing, and product teams.

What We Offer
We don't think money is everything, but we know it is an important part of your decision to apply for a role. The OTE range for this position is USD $96,000.00-$120, Additional factors considered in extending an offer include responsibilities of the job, education, location, experience, knowledge, skills, abilities, and internal equity, alignment with market data, or applicable laws.

At Airlock Digital, we offer a wide range of benefits to our eligible team members. Our benefit programs vary by location and can include Medical, dental, and vision insurance – 401K Plan with 4% Company Match – Life and Disability Programs – Paid Parental Leave - Paid time off and Paid Holidays – Volunteer and Birthday Time off – Home Office Allowance.

Our Commitment
We believe in supporting our team members both personally and professionally. Named one of the USA's Greatest Places to Work in 2024 and 2025, we value flexibility, trust, and a work environment that empowers our team to do their best work.

We will be assessing applications as they come in, so we encourage you to send your resume through to us as soon as possible. All official job offers from our company are extended directly by our recruitment team and will be sent through an official BambooHR document for your review and signature. Please be aware that we do not ask for any personal information in the process of extending offers of employment, such as financial details or social security numbers. Upon acceptance of any offer, we will request such information as part of the onboarding process prior to or on your first day of employment, and only after completing a background check through an authorized third-party vendor. If you receive any communication asking for personal details outside of these processes, please contact us immediately to verify the authenticity of the request. Your security is important to us, and we are committed to a safe and transparent hiring experience. No contact from recruitment agencies, thank you.