EHR Laboratory Systems Coordinator I

3 days ago

Dallas, Texas, United States Scottish Rite for Children Full time $80,000 - $120,000 per year

Our patients are our number one priority We're committed to giving children back their childhood

Job Posting Title:

EHR Laboratory Systems Coordinator I

Location:

Dallas - Shared Services

Additional Posting Details:

Monday - Friday

8:00 am - 4:30 pm

Job Description:

Duties/Responsibilities

Coordinating and Leadership Functions:

  • Provide regular status reports to management as required
  • Lead meetings as required and participate on committees as directed
  • Participate in customer discussion offering suggestions and recommendations
  • Maintain a positive image when dealing with deadlines and demanding, highly stressful situations
  • Organize discovery sessions to identify the operational needs of the organization
  • Mentor analysts dedicated to assigned application
  • Work independently on all tasks, including but not limited to facilitation of both internal and external customer meetings
  • Work all levels of incidents and change orders independently

Analysis Functions:

  • Analyze any customer-reported problems to determine corrective action and provide timely feedback
  • Work with all IT and Empower teams to identify appropriate solutions for various operational and technical needs
  • Identify the most appropriate methods for build and report distribution
  • Work independently on all tasks, including but not limited to facilitation of both internal and external customer meetings
  • Participates in Epic upgrades; coordinates testing and go-live activities.

Reporting Functions:

  • Build and maintain Reporting Workbench reports
  • Answer questions by interpreting data at a deeper level and providing actionable recommendations

Documentation and Testing Functions:

  • Ensure department documentation is at current levels
  • Preform application and integration testing for the assigned module
  • Perform validation testing with end users to gain operational acceptance and feedback to new build components/optimization projects

Interpreting Workflows Functions:

  • Understand and can analyze Epic workflows
  • Assist with translation of workflow based report requests to specific data points required for report development

Third Party Applications Functions:

  • Support integration with third party applications, when applicable
  • Data Innovations middleware updates; coordinates testing and go-live activities
  • Manage and maintain interfaces between laboratory analyzers and Epic Beaker using Data Innovations Instrument Manager

Training Functions:

  • Builds and maintains the Epic Master Training environment (MST) and training curriculum
  • Provides end user support and training

Required Skills/Abilities

  • Bachelor Degree or commensurate healthcare experience required, applicable Master's Degree is desirable.
  • Medical technologist or medical lab technician certification is preferred.
  • Minimum of 2 years of related experience in a hospital and/or hospital-based clinic environment is desireable.
  • Applicable Epic certification(s) must be current or obtained within 9 months of employment.
  • 2 years of previous experience in the build, training, and/or support of the Epic Systems electronic health record suite is preferred.
  • Supervisory or leadership experience preferred.

Certification/Proficiency Requirements

  • Required - Epic Beaker (Clinical and Anatomic Pathology)
  • Desirable - Medical Technologist or Medical Lab Technician

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