Communications Coordinator

Job Details
Job Location:    Youth Home, Inc./Behavioral Health Services of Arkansas - Little Rock, AR
Position Type:    Full Time
Education Level:    Bachelor's
Salary Range:    Undisclosed
Job Shift:    M-F - Days
Job Category:    Nonprofit - Social Services

DescriptionA unique treatment facility where Youth and families find hope

We are Changing lives, saving families.

General Summary:

This position works under the direction of the Director of Marketing & Development and performs duties and assignments related to communications, content development, and marketing efforts for Youth Home. The Communications Coordinator is responsible for planning, drafting, and publishing content across Youth Home's social media channels, newsletters, and other communication platforms. Duties include copywriting, digital content planning, developing donor support materials, supporting special events, and assisting with community relations projects. Occasional weekend or evening hours required for fundraising events.

Duties & Responsibilities:

• Assists with planning, drafting, and scheduling social media content across platforms.
• Provides support as needed for development activities, including maintenance of accounts, files, and materials.
• Assists with the coordination of Youth Home board meetings. Prepares reports on department and committee activity for monthly board meetings.
• Updates and maintains development software, prioritizing a seamless donor experience.
• Enters all gifts and donor information into development software accurately and efficiently. Prepares and mails gift receipts within 48 hours of receiving gift.
• Assists in website content updates and online campaign support.
• Supports and tracks engagement and responses for marketing and development campaign appeals.
• Runs reporting to identify potential contributors.
• Manage volunteer coordination efforts for special events and other organizational needs.
• Other duties as assigned by the supervisor. 

Qualifications

Knowledge, Skills & Abilities:

• Strong written and verbal skills; ability to read, analyze and interpret professional journals, technical procedures and government regulations. Must have the ability to write reports, business correspondence.
• Ability to effectively present information and respond to questions from managers and the general public.
• Must be very organized and able to manage concurrent timelines, tasks, and deadlines.
• Ability to define problems, collect data, establish facts and draw valid conclusions
• Basic understanding of calculation of figures for use in statistics, accounting and billing procedures as needed for departmental projects.

Work Experience &/or Education:

Bachelor's Degree preferred and a minimum of two years' experience in a development or fundraising related field strongly preferred. Excellent spelling, proofreading and composition skills required.  Experience with design programs such as Adobe CC and Canva highly desired.  Experience in non-profit fundraising, public relations and volunteer management highly desired. Salesforce experience or advanced skills in database management and word processing software, database processing programs required.  Valid Arkansas driver's license and eligibility for agency insurance strongly preferred. Must have available reliable transportation.

Physical Demands and Work Environment

Team members are required to sit, stand, talk, see, walk and reach with hands and arms. Must maintain a current tuberculosis skin test. While performing the duties off this job, the team member is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Exceptional Benefits May include but are not limited to:

12 paid holidays
• Paid time off (PTO)
• Medical, Dental, Vision plans
• Flexible spending account deduction for medical/dependent care expenses Life and long-term disability insurance
• Short-term disability insurance

Employee Assistance Program (EAP)
• Retirement plan and planning (403(b)
• Cancer and accident insurance

Free, convenient parking
• Free meals on campus

College Savings Section 529 option
• Free CEUs and other training offered

OUR MISSION

The Mission of Youth Home, Inc. is to equip and empower youth, adults, and families to become healthier and contributing members of the community by providing compassionate emotional and behavioral health care.

OUR HISTORY

Founded in 1966, Youth Home, Inc., located in Little Rock, Arkansas, is a private non-profit mental health provider. In the mid-1980's, Youth Home's program developed into a medical model directed by child and adolescent psychiatrists. Our continuum of care includes adolescent intensive residential and qualified residential treatment, specialty tracks, and school-based services, as well as outpatient services for individuals of all ages. Youth Home, Inc. is accredited by The Joint Commission, the nation's oldest and largest accrediting body for healthcare providers. Youth Home addresses a need in the State of Arkansas for quality healthcare for individuals and families.

OUR VALUES

Compassion - Care and concern at the heart of all we do.

Trust - Relationships mean everything.

Dedication - Committed with our whole heart.

Professionalism - Everything with excellence and integrity.

Teamwork - One team, one heart, one mission.

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