Music Industry Sales and Logistics Coordinator
5 days ago
Music Industry Sales & Logistics Coordinator
Location: Nashville, TN
Job Type: Full-Time - Mon-Fri - 9AM - 5PM
Company: AVLX (Inside Soundcheck, moving soon to Rock Nashville)
About AVLX
AVLX is a trusted provider of gear, accessories, and logistical support for touring professionals, artists, and production crews. Based inside Soundcheck Nashville, and soon relocating to Rock Nashville, the city's premier rehearsal and production facility, AVLX has become the go-to concierge for the touring industry's biggest names.
We specialize in providing everything from patch cables and pedalboards to wireless systems and road cases, ensuring that touring professionals have what they need when they need it, whether that's in-store or shipped directly to a venue halfway across the country.
Position Overview
We're seeking a Sales & Logistics Coordinator who thrives in the fast-paced world of touring production. This is a hands-on, customer-facing role that combines sales, logistics, and concierge-level service. You'll assist touring artists, guitar techs, and management staff with selecting the right gear, coordinating shipments, and solving the unexpected challenges that come with life on the road.
If you're passionate about live music, fluent in the language of signal flow, and love being part of the behind-the-scenes magic that makes tours possible, this is your stage.
Key Responsibilities
- Serve as the primary point of contact for touring professionals, artist management, and production staff.
- Assist customers in selecting and sourcing the right gear, accessories, and parts for their unique touring needs.
- Coordinate shipping and logistics for gear deliveries to venues, hotels, and rehearsal spaces across the country.
- Prepare detailed invoices, shipping manifests, and order documentation.
- Track orders and maintain clear communication with clients from purchase through delivery.
- Maintain in-store organization and inventory to ensure high-demand touring essentials are always stocked.
- Collaborate with the AVLX and Soundcheck teams to provide seamless support for touring crews on-site.
- Apply knowledge of signal flow, cabling, and audio connections to help clients troubleshoot and find the right solutions.
Qualifications
- Strong working knowledge of the audio and touring industry, including signal flow, connectors (XLR, TRS, TS, Speakon, IEC, etc.), and general live sound setup.
- Experience in sales and/or logistics preferred but not required.
- Excellent communication and organizational skills.
- Ability to multitask and remain calm under pressure in a fast-moving environment.
- Strong problem-solving mindset and a customer-first attitude.
- Comfortable working with touring professionals, from guitar techs to production managers.
- Proficiency with office, point-of-sale, and shipping software (Office365, FedEx ShipStation, etc.) Preferred but not required if you are a quick learner.
Preferred Background
- Prior experience in music retail, backline rental, live production, studio production or tour logistics.
- Familiarity with Soundcheck Nashville, Rock Nashville, or the broader touring network is a plus.
Job Type: Full-time
Pay: $45, $65,000.00 per year
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Paid time off
Work Location: In person
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