Transformation Lead – GenAI Business Strategy and Transformation

Professional Services

New York

The D. E. Shaw group seeks a talented transformation lead to join its GenAI Business Strategy and Transformation (GAIBiz) team. GAIBiz accelerates GenAI adoption and opportunity identification across the firm by providing a commercial, human-centered perspective that complements technology and markets expertise. This role will partner with technology teams and business units to identify and enable high-impact GenAI opportunities, guiding the innovation pipeline from experimentation through to scaled solutions. The position offers the opportunity to shape the future of work at the firm by embedding measurable, human-centered GenAI solutions and modeling collaborative change.

What you'll do day-to-day

Work closely with business units to map end-to-end processes and to identify high-value opportunities for GenAI enablement.

Lead the design and facilitation of experiments and pilots, creating and trialing new AI-enabled experiences and ways of working, and managing the incubation and scalable implementation of innovative solutions.

Accelerate and shape GenAI adoption by monitoring drivers and barriers, training users, and championing best practices to achieve real business impact.

Apply strong commercial acumen and a human-centered design approach, embedding GenAI solutions that deliver outcomes at pace, while driving consistency in innovation approaches across business units.

Collaborate with key stakeholders—including technical teams and business unit leaders—to ensure alignment and support.

Who we're looking for

A bachelor's degree is required along with at least ten years of relevant experience, with an accomplished track record in service design, innovation management, transformation, or related consulting roles.

Demonstrated, hands-on experience applying GenAI in professional settings is required.

Expertise in mixed-method user research, process mapping, commercial strategy, and user-centered design methods, with the ability to reimagine and improve business processes.

Proven ability to guide experimentation, facilitate adoption, and manage the end-to-end innovation pipeline from pilot to scaled implementation.

Experience effectively driving change together with highly technical teams and stakeholders.

Exceptional collaboration, communication, and stakeholder management skills, with a proactive and entrepreneurial approach.

Keen ability to communicate ideas and solutions across formats (verbal, visual, simple prototypes, and so on); clear written communication is a must.

The expected annual base salary for this position is $250,000 to $325,000. Our compensation and benefits package includes variable compensation in the form of a year-end bonus, guaranteed in the first year of hire, and benefits including medical and prescription drug coverage, 401(k) contribution matching, wellness reimbursement, family building benefits, and a charitable gift match program.

The D. E. Shaw group is an equal opportunity employer.

The applicable annual base salary or hourly rate paid to a successful applicant will be determined based on multiple factors, including without limitation the nature and extent of prior experience and educational background.

European Union (EU), United Kingdom (UK), California, Hong Kong, Singapore, or Shanghai candidates should refer to the corresponding linked privacy notice.

The D. E. Shaw group may collect, use, hold, transfer, and process candidates' resumes and associated information (including personal information contained therein) for purposes reasonably related to their application, including without limitation: review and management of employment applications and supporting materials; administration and management of offers to and communication with candidates; and administration, management, and improvement of the recruiting operations of the D. E. Shaw group; and/or where reasonably required in connection with a proposed sale, spin-out, reorganization, or outsourcing of all or some of the business of the D. E. Shaw group. The D. E. Shaw group will not use such information for purposes unrelated to the foregoing, such as direct marketing of third-party products to candidates, without candidate consent. As used herein, the term "personal information" is meant to broadly describe information identifying or relating to a specific individual; it is intended to encompass "personal data," "sensitive personal data," and "personally identifiable information" and similar terms, as those terms are defined by law in the jurisdictions in which the D. E. Shaw group operates.

The D. E. Shaw group may transfer such personal information within and outside the country and jurisdiction of the locations where the D. E. Shaw group maintains offices, to other D. E. Shaw group affiliates, to government and regulatory authorities, and to third parties which provide or may provide support and/or services to the D. E. Shaw group and for the purposes set forth above. The persons who may have access to this personal information are other employees of the D. E. Shaw group, in connection with the performance of their duties of employment, and the other parties listed above, in connection with the business of the D. E. Shaw group. (Of course, candidates will be considered for employment opportunities only in those countries in which they express interest.)

The D. E. Shaw group will use reasonable care to maintain the confidentiality of personal information (including appropriate technical measures against unauthorized or unlawful processing and against accidental loss or destruction of, or damage to, such information) and will retain such data as required by applicable law or regulation. Candidates have the right to request access to, and correction of, their personal information in accordance with applicable law; any such request should be submitted to recruiting- Candidates who have submitted a resume to the D. E. Shaw group and do not wish to proceed with their applications should email Personal information of candidates who have been the subject of background checks may have been transferred in accordance with applicable regulations, and any concerns with such transfers should be submitted to backgroundcheck-

The D. E. Shaw group may retain candidates' information for prospective recruiting activities, including sourcing candidates for employment opportunities and for organizing events with prospective candidates, in accordance with our internal data retention procedures. Candidates who do not agree to such future use should email recruiting-