Full Time Evening Shift Leader 2:00 PM

1 week ago

Sterling, Virginia, United States CCMO Full time


The Full Time Evening Shift Leader (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities
  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including:
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • New member sign-up.
    • Take prospective members on tours.
  • Facilitate needed updates to member's accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.
  • Ability to work well individually and as part of a team. 
  • Assist management with training new hires. 
  • Clean equipment and areas of the facility. 
  • Active enforcement of all Planet Fitness Policies.
  • Promote and sign up new members for
  • Promote and sign up new members for Planet of Triumphs.
Qualifications/Requirements
  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma/GED equivalent required.
  • Must be 18 years of age or older.
Physical Demands
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occassionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.
Company provides a full benefits package, including PTO, health insurance and 401K.

JOIN THE CLUB.

Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team

Our member mission says it best:  our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.

TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.



Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

  • cook (full time and part time))

    1 week ago

    Sterling, Virginia, United States FLIK Hospitality Group Full time

    We are hiring immediately for full time and part time COOK positions.Location: Capital One Lounge - 1 Saarinen Circle, Sterling, VA Note: online applications accepted only.Schedule: Full time and part time schedules; Days may vary, 4:00 am to 12:30 pm or 1:30 pm to 10:00 pm. More details upon interview.Requirement: Prior food service experience is...

  • Part-Time Operations

    2 weeks ago

    Sterling, Virginia, United States TAG Muay Thai Full time

    Job SummaryTAG Muay Thai is seeking a reliable, organized, and proactive Part-Time Operations & Front Desk Coordinator to support both in-gym operations and remote administrative work for our Sterling, VA location.This role is a hybrid position — partially in-person and mostly remote — designed for someone who enjoys organization, follow-up, and helping...

  • Site Director

    2 days ago

    Sterling, Virginia, United States AlphaBEST Education Full time

    CALLING ALL EARLY LEARNING EDUCATION PROFESSIONALSSITE DIRECTOR: After School Program Site DirectorHere's what you'll need:Must have a minimum of a CDAOR 12 credit hours dedicated towards Early Childhood out of 48 credit hoursOR A Degree in a field related to Early ChildhoodMust be at least 21 years oldAbility to work a flexible schedule to meet program...

  • Security Officer

    1 week ago

    Sterling, Virginia, United States Allied Universal Full time

    Security Officer - Tech/Media Dispatch Full-TimeOverviewAllied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the...

  • Portfolio Technical Lead-Deputy PM

    2 weeks ago

    Sterling, Virginia, United States Dhara Consulting Group Full time

    TodayTop Secret/SCI$109,800 - $241,600UnspecifiedSterling, VA (ON-SITE/OFFICE)Portfolio Technical Lead-Deputy PM Job Category: Project and Program Management Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Local * * * Join our dynamic team as a Technical...

  • Security Professional

    2 days ago

    Sterling, Virginia, United States Allied Universal Full time

    Security Professional - Telecom Dispatch Full-TimeOverviewAllied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the...

  • Security Officer

    3 days ago

    Sterling, Virginia, United States Allied Universal Full time

    Security Officer - Tech/Media DispatchOverviewAllied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and...

  • Medical Assistant 2 Primary Care

    1 week ago

    Sterling, Virginia, United States Inova Health System Full time

    Inova Health Primary Care Sterling is looking for a dedicated Medical Assistant 2 to join the team. This role will be Full-Time, Day Shift from Monday – Friday.Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and...

  • Security Guard

    1 week ago

    Sterling, Virginia, United States Allied Universal Full time

    Overview Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As...

  • Full Stack Developer

    1 week ago

    Sterling, Virginia, United States Core-CSI. Full time

    Remote job opportunity:LOCAL CANDIDATES ONLY... NO RELOCATION... NO VISA SPONSORSHIP...NO C2C.PROVIDE YOUR HOURLY RATE / Salary. APPLICATIONS WITHOUT SALARY / HOURLY RATE WILL BE REJECTED. About Core-CSICORE-CSI is a Small Business headquartered in Sterling, VA. We provide trusted and results-oriented expertise to the Intelligence Community, the Department...