Part-Time Operations

7 days ago

Sterling, Virginia, United States TAG Muay Thai Full time

Job Summary

TAG Muay Thai is seeking a reliable, organized, and proactive Part-Time Operations & Front Desk Coordinator to support both in-gym operations and remote administrative work for our Sterling, VA location.

This role is a hybrid position — partially in-person and mostly remote — designed for someone who enjoys organization, follow-up, and helping a busy gym run smoothly behind the scenes.

The ideal candidate is dependable, detail-oriented, comfortable working independently, and able to communicate clearly with members and staff.

Schedule & Pay

Part-time: 15–25 hours per week

  • Pay range: $18–$22 per hour, based on experience

On-site (required):

  • Tuesdays & Thursdays (our busiest days)
  • Evening shifts typically 5:00 or 5:30 PM – 9:00 PM
  • End time may vary slightly based on the number of trial classes

Remote (majority of hours):

  • Administrative and follow-up work completed remotely on non-Tues/Thurs days
  • Flexible scheduling as long as tasks are completed consistently

How the Role Works (Important)

On-Site Responsibilities (Tuesdays & Thursdays):

  • Front desk coverage during peak evening hours
  • Greeting members and trial students
  • Assisting with check-ins, scheduling, and basic questions
  • Supporting coaches and maintaining a professional front desk presence

Remote Responsibilities (Most Other Days):

  • Following up with trial students and leads who visited the gym
  • Managing messages, emails, and basic admin tasks
  • Performing daily "sweeps," such as:
  • Morning sweep (messages, leads, admin check)
  • Afternoon sweep (follow-ups, confirmations)
  • Evening sweep (before or after gym hours)
  • Light weekend sweeps (morning or afternoon, remote) as needed

All remote work can be completed from home.

Responsibilities

  • Handle member communication and follow-up professionally
  • Maintain organization of schedules, leads, and admin tasks
  • Support daily operations so coaches can focus on teaching
  • Communicate clearly with management regarding priorities and updates
  • Help ensure a smooth, professional experience for new and existing members

Qualifications

  • Reliable, punctual, and highly organized
  • Strong communication and customer service skills
  • Comfortable using email, messaging apps, and scheduling software
  • Able to work independently and manage time effectively
  • Prior admin, front desk, or customer service experience preferred
  • Fitness, gym, or small business experience is a plus (not required)

Job Type: Part-time

Pay: $ $22.00 per hour

Work Location: In person

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