Senior Director

Job Title
Senior Director - IT Delivery

Location:
Block 23

What You'll Do
As a Senior Director - IT Delivery, you'll lead the delivery of technology solutions leveraging partnerships with other technology teams (e.g. Architecture, Infrastructure, Engineering, and Support), business teams and leaders, strategic partners, and third-party technology providers. You'll collaborate with internal business partners to proactively address ongoing customer needs and ensure rapid resolution to open issues. In this role you will foster a collaborative environment with focus on continuous improvement and delivery of programs, projects and agile teams.

This is a senior group leadership role that oversees delivery managers/directors who lead Program Managers, Project Managers, and Scrum Masters. The Sr. Director is accountable for delivery excellence, resource optimization, and measurable business outcomes through disciplined execution and governance.

As a senior leader within Strategy, Portfolio and Delivery Office, the Sr. Director drives delivery excellence, resource optimization, and measurable business outcomes through disciplined project execution and governance.

• Partner with HR and IT Leadership's to build and implement a strategy for employee development, retention, resource allocation, talent management, performance management, and achieve a diverse and engaged workforce as well as recruit, train, and evaluate staff members' work.
• Lead budget planning as well as manage budget(s), business cases, execution plans, and operating plans for their respective teams as well as build strategy of the resource plan to achieve established program priorities.
• Ensure the IT organization as well as the enterprise are proactively providing for risk management and cyber security processes and controls that are in alignment with the risk appetite for the Bank, as well as applicable regulatory and enterprise risk management expectations.

• Program & Project Delivery

• Oversee delivery of strategic programs across IT such as payment, lending, infrastructure, digital, mortgage, and enterprise platforms.

• Ensure adherence to SDLC and PMLC frameworks, with tailored approach for Agile and iterative approaches.
• Partner with business and technology stakeholders to define scope, success metrics, and delivery timelines.

• Monitor delivery health, manage risks, and escalate issues as needed.

• Agile Transformation & Execution

• Partner with Agile Center of Excellence (COE) to evolve Agile practices across IT.

• Drive adoption of Agile roles, rituals, and reporting across delivery teams.

• Support Agile maturity assessments and continuous improvement initiatives.

• Governance & Compliance

• Ensure delivery practices meet regulatory and audit requirements (e.g., FFIEC, COBIT).

• Collaborate with Risk and Compliance teams to embed controls into delivery lifecycles.
• Maintain delivery dashboards and executive reporting for transparency and accountability.

• Provide mentorship to grow the talent, and onboarding of delivery roles.

• Leadership & Collaboration

• Lead a multi-tiered delivery organization, including line managers/directors who oversee Program Managers, Project Managers, Scrum Masters, and Release Train Engineers.

• Foster leadership development and succession planning across delivery leadership layers.
• Collaborate with IT divisions to ensure consistency in project management practices.

What You'll Need

• 15+ years in IT delivery leadership roles, including program management and Agile execution.
• Bachelor's degree in related field required.
• Previous leadership experience required.
• Strong knowledge of SDLC, Agile, and governance frameworks.
• Proven experience managing other senior leaders or directors within a delivery organization. Demonstrated ability to scale delivery operations and lead organizational change.
• Advanced knowledge of general Financial Services or Banking is preferred.
• PMP, SAFe, or PgMP certifications preferred.
• Experience with enterprise tools (e.g., Planview, Workfront, Jira, Azure DevOps) preferred.
• Advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
• Advanced speaking and writing communication skills.
• May require up to 25% travel.

Benefits You'll Love
We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career

About The Company
Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email or call When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

Western Alliance Bancorporation