Market Operations Specialist

Join us in building the future of finance.

Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you're ready to be at the epicenter of this historic cultural and financial shift, keep reading.

About the team + role

We are building an elite team, applying frontier technologies to the world's biggest financial problems. We're looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn't a place for complacency, it's where ambitious people do the best work of their careers. We're a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

The Market Operations team plays a pivotal role in ensuring a smooth, compliant, and high-quality trading experience for Robinhood customers. Our mission is to uphold operational excellence across all brokerage activities by monitoring and managing market operations, trade execution, communications, and regulatory adherence.

As a Market Operations Specialist, you will work across key functional areas like trading operations, customer communications, regulatory coordination, and platform monitoring. You'll partner closely with internal teams such as Compliance, Engineering, Securities Lending, Regulatory Reporting, and Customer Experience—as well as external market centers—to maintain seamless market operations overnight

This role is based in our Lake Mary, FL, Denver, CO, or Chicago, IL office(s), with in-person attendance expected at least 3 days per week.
At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

What you'll do

• Execute Written Supervisory Procedures (WSPs) to ensure compliance with SEC and FINRA regulations

• Enter and execute equity and stock option orders, and resolve trading inquiries including options-related issues

• Monitor trading activity, firm accounts, corporate actions, and proactively identify and resolve trade discrepancies

• Review and support customer margin and option applications

• Oversee the health of routing systems and venues, interacting directly with external market centers when needed

• Support the Customer Experience team with trade research and margin inquiries

• Coordinate incident response for trading and communication system issues

• Craft and send proactive customer communications across broker-dealer business lines, in collaboration with legal and compliance partners

What you bring

• 5+ years of experience in broker-dealer operations or trading environment

• Bachelor's degree or equivalent practical experience

• FINRA Series 7 license (active)

• Series 4 license (or ability to obtain within 90 days of hire)

• Strong knowledge of brokerage operations and trading systems

• Ability to independently prioritize work and adapt in a fast-moving environment

• Excellent analytical, problem-solving, and communication skills

• Ability to work an overnight shift from 8:00 PM to 5:00 AM

Bonus points

• FINRA Series 24 license

• Series 3 license

What we offer

• Challenging, high-impact work to grow your career

• Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching

• Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents

• Lifestyle wallet – a highly flexible benefits spending account for wellness, learning, and more

• Employer-paid life & disability insurance, fertility benefits, and mental health support

• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more

• Exceptional office experience with catered meals, events, and comfortable workspaces

In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits.

Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process.

Base Pay Range:

Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) $115,000—$135,000 USD Zone 2 (Denver, CO; Westlake, TX; Chicago, IL) $101,000—$119,000 USD Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL) $89,000—$105,000 USD

Click here to learn more about our Total Rewards, which vary by region and entity.

If our mission energizes you and you're ready to build the future of finance, we look forward to seeing your application.

Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.

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