Client Account Specialist
1 week ago
Title: Client Account Specialist
Setting: Non-Profit Organization
Location: The Arc of Oakland County, Troy, MI
General Description: The Arc of Oakland County provides Financial Management Services (FMS) to those who have chosen Self-Direction. As the FMS agent, we process payroll on behalf of the individual, assist in monitoring their budget, current Individual Plan of Service (IPOS) guidelines, and Medicaid law. Our staff works with the individual, their family, and their Core Provider supports coordinator to help them flex their budgeted dollars to further meet their needs while staying within the guidelines of the current IPOS and Medicaid. The Arc of Oakland County acts as "Payroll Agent" for people who directly employ their own staff.
Client Account Specialist Tasks:
Monitor service authorizations and dates of services provided, time and attendance
Verify claim submission
Collect necessary employee certifications and documentation
Communicate effectively with clients, guardians (employers), and their employees
Communicate effectively with Core Provider Supports Coordinators
Know and understand Person Center Plans, and the translation to billing authorizations
Know and understand billing codes and rates
Meet billing deadlines to run payroll and pay client employees timely
Update spreadsheets, become comfortable with Excel
Keep track of client accounts, and send monthly budgets
Navigate email accounts in Outlook
Office Atmosphere, some remote work flexibility
Full Time, Monday – Friday, 9-5, Flex Schedule
Compensation: Salary $41,000 - $43,000, Insurance Benefits, Holiday/Vacation Pay
Interested? Send resume to: Monica Knoblock
Director of Financial Management Services
Job Type: Full-time
Pay: From $41,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
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