District Manager
1 day ago
Who We Are:
At 7 Leaves Cafe, we're not just brewing handcrafted coffee and tea-we're creating moments of connection, comfort, and culture. What started in 2012 as a dream shared among friends has grown into a community of more than 40 stores across the Southwestern U.S. Our team takes pride in blending tradition with innovation, crafting beverages that feel like home and welcoming spaces where stories are shared every day.
Why Join 7 Leaves Now?
We are entering a pivotal chapter of growth. With expansion into new regions, enhanced digital experiences, and an evolving customer base, your work will directly shape the future of our brand. This is not just a marketing job-it's a leadership opportunity to enrich the human experience through every cup, every story, and every moment of joy we create for our communities. Our success begins with staying grounded in our Core Values while continuously evolving who we are and how we serve.
About the Role:
We're looking for someone who is passionate about people and business to be a key driver as a District Manager at 7 Leaves Cafe. The District Manager strives to Be That Change in serving those who are, by guiding and cultivating a strong team of Store Managers to deliver a consistent customer-first service model. You'll be responsible for ensuring that your district upholds the 7 Leaves Standards and expectations - operationally, financially, and culturally. You will be overseeing multiple Store Managers and guide them to turn company strategy into tangible outcomes at the store level.
Location: Onsite - Multiple Stores
Salary Range: $70,000 - $80,000 annually, plus quarterly incentive based on store performance
What We Offer:
Team Member Discounts - Stay caffeinated and inspired with discounts on your favorite 7 Leaves drinks-both on and off the clock.
Comprehensive Benefits Package - Medical, dental, and vision insurance available for eligible team members to support your health and well-being.
- Leadership Development Programs - We invest in your growth through hands-on training, mentorship, and professional development opportunities.
- Collaborative & Supportive Culture - Be part of a dynamic team where creativity, authenticity, and fun are always on the menu.
What You'll Do
Customer Experience [Sales Builder]
- Being a sales builder through championing a customer-focused culture, prioritizing hospitality, accuracy, and engagement.
- Ensure that all stores are delivering on the 7 Leaves expectations of service, quality, and cleanliness to deliver on a culture of safety and operational integrity across the district.
- Partner with store managers in evaluating customer feedback and creating action plans for sustainable improvement.
- Empower store teams to use real-time insights to evolve service standards and enhance brand loyalty.
- Conduct store audits and visits to assess execution, identify performance gaps, and guide improvement plans.
Business Driver [Profit Builder]
- Own district-level P&L accountability, including oversight of labor, COGS, and controllable expenses.
- Monitor financial performance and address variances promptly to achieve budgeted goals.
- Plan and manage budgets for the district, ensuring alignment with business objectives and seasonal trends.
- Analyze store-level data to drive strategic decisions and implement revenue-driving tactics, while ensuring that customer satisfaction is the priority.
- Improve mobile app usage, upselling behaviors, and participation in local and regional promotions.
- Ensure daily operations align with brand standards, health & safety regulations, and food handling protocols.
People Developer
- Lead, coach, and support Store Managers in developing high-performing, values-aligned teams.Conduct regular performance reviews, provide consistent feedback, and establish clear and challenging development plans for Store Managers to support organizational objectives.
- Identify high-potential team members and drive succession planning to support internal growth.
- Partner with HR to recruit, train, and retain top talent that embodies the 7 Leaves Core Values.
- Develop understanding of each Store Managers motivations and opportunities through psychological safety, emotional intelligence, and a culture of collaboration across teams.
- Maintain accountability for team results and follow up with coaching and corrective action plans to improve performance.
Strategic Leader
- Champion store-level rollouts of new initiatives, including but not limited to LTOs, company programs, or policy updates.
- Translate company-wide strategies into actionable district-level plans with clear milestones.
- Set clear priorities to improve efficiency, consistency, and quality that align with sales goals, growth objectives, and service standards.
- Use data to guide performance conversations, drive accountability, and focus teams on meaningful outcomes.
- Share real-time insights and field learnings to inform broader business planning and innovation.
- Collaborate cross-functionally with Training, R&D, Brand/Marketing, HR, and others to execute programs effectively and support store operations.
What You Bring
- Strong business acumen and ability to analyze, interpret, and act on financial and operational data through performance management, coaching, and team development.
- Deep operational knowledge of store systems, rhythms, and brand standards.
- Strong organizational, interpersonal, and problem solving skills to execute on key responsibilities and thrive in a fast-paced environment with resilience and adaptability
- Emotionally intelligent and values-driven, with the ability to lead through care, clarity, and consistency, modeling discipline, quality, and service expectations daily.
- Technologically competent with Google Workspace, Microsoft Office, POS systems, and internal reporting tools.
- Minimum 2 years of store leadership experience, preferably in food and beverage or retail.
- Proven track record of delivering business results through store operations and team development.
- Experience managing store-level KPIs including PACE, labor, and customer satisfaction.
- Skilled in recruiting, training, and retaining high-performing team members.
- Familiarity with compliance audits, safety protocols
7 Leaves Cafe Corporation is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status, or other characteristics protected by law. This organization participates in E-verify.
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