VVFS Resource Specialist

Title: VVFS Resource Specialist

State Role Title: Prog Admin Specialist I

Hiring Range: $50,643

Pay Band: 4

Agency: Dept of Veterans Services

Location: South Hill Benefits Office

Agency Website:

Recruitment Type: General Public - G

Job Duties

The Virginia Department of Veteran Services is seeking a Resource Specialist. The purpose of the Resource Specialist (RS) position is to identify the behavioral health, rehabilitative, and other services needs of service members, veterans and/or their dependents/family members (SMVF).

Based on those identified needs the RS develops a coordinated services plan, connects the individual with appropriate service providers, offers care coordination support/assistance, and monitors for the successful resolution of the identified needs.

The RS will report to the applicable VVFS Regional Director. The RS duties are directed by the VVFS SOP and under the guidance of the applicable VVFS Regional Director.

Minimum Qualifications

• Knowledge and familiarity with the military services, culture and/or military experience.

• Knowledge and experience related to human services and/or behavioral healthcare field.

• Knowledge and experience in behavioral health and supportive services for veterans, service members, dependents and caregivers.

• Knowledge of human rights, ethical and legal concerns related to providing care coordination services.

• Knowledge of suicide interventions and mandatory reporting requirements.

• Ability to communicate (written and oral) clearly and effectively. Experience in public speaking and delivery of subject matter trainings related to SMVF population.

• Ability to engage SMVF population, develop professional relationships, and advocate for those individuals receiving services.

• Excellent client service skills

• Excellent knowledge of computers and word processing skills

• Excellent organization and record keeping skills.

• Ability to work independently and efficiently.

• Ability to work in a team model. Maintain effective inter/intra-agency working relationships.

Additional Considerations

• Work experience in human services and/or behavioral healthcare field required. Related field or combination of education, training, or experience may substitute.

• Experience (in social work, psychology, human services, education, or an approved field) preferred. Related field or combination of education, training, or experience may substitute.

• Military/veteran/family related life/work experience preferred. Military experience preferred (includes family members).

• Valid driver's license and an acceptable driving record must be maintained throughout employment.

• Must complete all DVS agency and VVFS program training requirements within 6 months of hire.

• Any combination of education and job experience that leads to the knowledge, skills, and abilities listed above. Prefer experience and/or education related to housing programs and services for veterans provided through the US Department of Veterans Affairs and the US Department of Housing and Urban Development

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

VDVS accepts submissions of on-line applications only. Faxed, mailed, or emailed applications will not be considered. Applications are accepted until 11:59 P.M. on the job closing date. Applications and/or resumes should include relevant work history which includes your specific qualifications for the position you are seeking.

The decision to interview an applicant is based solely on the information received for this position from either the electronic applications and/or resume. RMS provides confirmation or receipt when your application and/or resume is submitted successfully. Please refer to "Your Application" in your RMS account to check the status of your application.

It is the policy of VDVS to provide equal opportunity for all applications and employees regardless of race, color, religion, sex, age, marital status, national origin, gender, identify or expression, disability, veterans' status or political affiliation, or against otherwise qualified person with disabilities.

Commonwealth of Virginia State agencies must provide reasonable accommodation to applicants with disabilities, where appropriate. Applicants requiring accommodation should direct inquiries to the human resource contact directly. Requests for reasonable accommodation will be reviewed and determined on a case-by-case basis.

Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of Virginia Employees Only), MUST attach these forms when submitting their state application and/or resume.

Contact Information

Name: DVS HR Team

Phone: N/A

Email:

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer