Marketing Support Specialist

4 days ago

Miami, Florida, United States HRX Head Hunters Full time $40,000 - $70,000 per year

We're looking for a
Marketing Support Specialist
who thrives on organization, accuracy, and action.

In this role, you'll be the
first line of response for new leads
, the
guardian of clean CRM data
, and the
engine that keeps promotions running on time
.

What You'll Do

Lead Response & CRM Management

  • Respond promptly and professionally to inbound leads (web forms, emails, phone).
  • Qualify, tag, and route leads through Salesforce or similar CRM systems.
  • Maintain clean and accurate contact, account, and opportunity records.

Promotions & Campaign Coordination

  • Schedule and monitor email and SMS campaigns.
  • Keep a live promotional calendar up to date.
  • Submit design requests and update promotional content on the company website.

Sales & Product Support

  • Add new products to the CRM system with up-to-date specs, vendor info, and marketing assets.
  • Keep sales and marketing documentation organized and easily accessible.

Client Recognition & Tracking

  • Coordinate customer appreciation gifts and digital rewards.
  • Log follow-ups and maintain a clear task tracker to ensure accountability and visibility across the team.

What You'll Bring

  • 1–3+ years in a
    marketing support
    ,
    sales operations
    , or
    coordinator
    role (B2B experience preferred).
  • Hands-on experience with
    Salesforce
    (or another CRM platform).
  • Familiarity with
    email/SMS campaign tools
    .
  • Excellent written communication, time management, and attention to detail.
  • Ability to juggle multiple moving parts and collaborate across teams.

Bonus Points For:

  • Experience in
    hospitality, multifamily, or distribution industries
    .
  • Working knowledge of
    Pardot
    or light
    HTML/email editing
    .


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