Client Service Representative

2 weeks ago


Miami, Florida, United States Modalways Full time
About the Role

Modalways is seeking a reliable and customer-focused Client Service Representative to support our clients by providing clear communication, issue resolution, and excellent service throughout their engagement with our technology solutions. This role ensures clients receive timely assistance, accurate information, and a smooth experience when working with our development, cloud, and automation teams.

Responsibilities
  • Serve as the primary point of contact for client inquiries, updates, and service-related needs.
  • Maintain accurate records of communications, service requests, and follow-up actions.
  • Support onboarding processes by helping clients understand timelines, expectations, and deliverables.
  • Monitor client satisfaction and escalate concerns when necessary.
  • Ensure all service interactions follow company standards and client expectations.
Requirements
  • High school diploma or equivalent required; associate or bachelor's degree preferred.
    Strong communication skills- -both written and verbal.
  • Ability to handle multiple tasks in a fast-paced environment.
  • Basic understanding of technology, software, or cloud services (training provided).
  • Detail-oriented with excellent problem-solving and organizational skills.

Benefits:

  • Health insurance
  • Paid time off
  • Professional development opportunities
  • Career growth within a technology-focused company

Employment Type: Full-Time, W-2 employee.

Compensation: $18 -$28 per hour (based on experience).



  • Miami, Florida, United States Harvard Maintenance Full time

    Are you ready to be part of something Extraordinary? Look no further than Harvard is the largest family-owned provider of premier commercial janitorial and professional security services in the United States. We believe in the power of our people. Here, every team member is valued, empowered, and trained to contribute their best. We foster an inclusive...


  • Miami, Florida, United States Harvard Shared Services, LLC Full time

    Life at Harvard:Are you ready to be part of something Extraordinary? Look no further than Harvard is the largest family-owned provider of premier commercial janitorial and professional security services in the United States. We believe in the power of our people. Here, every team member is valued, empowered, and trained to contribute their best. We foster an...


  • Miami, Florida, United States Harvard Full time

    Life at HarvardAre you ready to be part of something Extraordinary? Look no further than Harvard is the largest family-owned provider of premier commercial janitorial and professional security services in the United States. We believe in the power of our people. Here, every team member is valued, empowered, and trained to contribute their best. We foster an...


  • Miami, Florida, United States INSURANCE & SURETY BOND ASSOCIATES, LLC Full time

    Insurance Agency - Customer Service RepresentativeJoin Our Dynamic Insurance TeamWe're seeking a motivated and customer-focused Customer Service Representative to join our growing team in Florida. If you are passionate about helping people protect what matters most and thrive in a fast-paced environment, we want to hear from youPosition: Client Services...


  • Miami, Florida, United States visavis Full time

    Description:Job SummaryVisAvis Co is a growing marketing and events firm that believes in creating unforgettable experiences for our clients. We're looking for an enthusiastic Customer Service Representative who loves connecting with people, solving problems, and bringing positive energy to every interaction.Key Responsibilities:Be the first point of contact...


  • Miami, Florida, United States D&V Florida Insurance Full time

    Job OverviewWe are seeking a dedicated and personable Customer Service Representative to join our team. In this role, you will be the primary point of contact for our clients, providing exceptional support and ensuring customer satisfaction. The ideal candidate will possess strong communication skills, be proficient in various computer applications, and have...


  • Miami, Florida, United States Alphabe Insight Inc Full time CA$54,000 - CA$78,000

    Company Description At SkillBridge Academy, we are dedicated to shaping the next generation of professionals through innovative training programs, personalized development, and a results-driven learning experience. Our mission is to empower individuals with the skills and confidence they need to excel in their chosen careers.We believe in fostering a...


  • Miami, Florida, United States SP Plus Full time

    OverviewSP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just "drive in and drive out."We are the largest parking network in America, with over 23,000 employees powering mobility at...


  • Miami, Florida, United States Florida Sales & Marketing Group Full time

    Job DescriptionLocation: Doral, FL | Full-Time | In-Person | Must Have a CarAre you great with people? Looking for acareer, not just a job? Ready to learnsales and marketingwhile growing into leadership? If so, we want to meet YOUAbout Us:Florida Sales and Marketing is afast-growing firm specializing in face-to-face customer engagement, sales, and...


  • Miami, Florida, United States Alphabe Insight Inc Full time $52,000 - $56,000

    Company Description About UsAt Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients' unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a...