Front Desk Associate
19 hours ago
Pay: $16.00 per hour
Schedule: 30–40 hours per week | Mix of evening and overnight shifts
About the Role:
We are looking for a professional and reliable Front Desk Associate to join our hospitality team. The ideal candidate will provide excellent guest service, ensure smooth check-in and check-out processes, and assist in maintaining a safe and welcoming environment—especially during evening and overnight hours.
Responsibilities:
- Greet and assist guests with check-in, check-out, and room inquiries
- Handle guest requests and resolve concerns promptly and professionally
- Process payments, balance drawers, and perform nightly audits as needed
- Maintain accurate records and follow property management procedures
- Monitor property activity and ensure guest safety during overnight shifts
- Communicate effectively with housekeeping, maintenance, and management
Qualifications:
- 1–2 years of hotel front desk or night audit experience preferred
- Strong communication and customer service skills
- Experience with property management systems (e.g., Opera, RoomMaster, etc.) is a plus
- Reliable, organized, and comfortable working independently at night
- Must be available for both PM and overnight shifts
Job Type: Full-time
Pay: $ $24.96 per hour
Expected hours: 16 per week
Work Location: In person
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