Front Desk-Optometry

1 day ago

Phoenix, Arizona, United States Optical Expressions, PLLC-Biltmore Full time

Front Desk Coordinator/Receptionist

Optical Expressions is an established, multi-location, full-scope private optometric practice located in the Phoenix/Scottsdale metro areas. Optical Expressions in the Biltmore neighborhood in central Phoenix, AZ is seeking an enthusiastic individual that is passionate about providing excellent customer service and patient care to fill an open position of Front Desk Coordinator. This individual would also cross-train to provide back up and assistance to the Optometric Technician.

Job Summary: The Front Desk Coordinator is a critical member of the Optical Expressions team. This individual is responsible for welcoming our patients to the office and providing administrative support by managing incoming phone calls and coordinating timely scheduling of patient appointments. The overall expectation of the Front Desk Coordinator is to provide our patients with an exceptional customer service experience in a fast-paced environment with a positive attitude and a smile.

Responsibilities include, but are not limited to:

  • Greet and welcome patients and customers to the office
  • Facilitate and schedule appointments for comprehensive eye exams, contact lens services and medical office visits
  • Check patients in and out/collecting payments
  • Manage incoming phone calls on a multi-line answering system
  • Manage appointment confirmations
  • Obtain insurance authorizations
  • Prepare patients to see the doctor by obtaining chief complaints, obtaining visual/ocular/medical histories and pre-testing patients (Pre-testing includes: visual acuities, auto-refraction, NCT and Optomap imaging)
  • Cross-train as necessary to provide ultimate team support

Qualifications:

  • Highly motivated and driven to provide the highest standards of customer service
  • Strong communication skills with the ability to multitask and problem solve
  • Working knowledge of computers and ability to maintain data within an electronic health care system (Revolution EHR)
  • Prior experience in an optometric or medical practice is preferred, but training is available
  • Bilingual (English/Spanish) is a plus

We offer:

  • Vacation and holiday pay
  • Contribution towards group health insurance and optional dental plan enrollment
  • 401k benefits
  • Vision/eyewear benefits

Job Type: Full-time

Job Type: Full-time

Benefits:

  • Employee discount
  • Health insurance
  • Paid time off

Experience:

  • Office experience: 1 year (Required)
  • Customer service: 1 year (Required)

Work Location: In person

  • Front Desk

    7 days ago

    Phoenix, Arizona, United States The French Agency Full time

    Front Desk Receptionist – Landscaping CompanyPay: $22/hourHours: Monday–Friday, 7:00 AM – 4:00 PMAre you a bilingual (English/Spanish) people-person who can juggle front desk duties while staying cool under pressure? We're looking for a proactive go-getter who's organized, friendly, and ready to support a fast-paced office—especially our accounting...

  • Front Desk Receptionist

    2 weeks ago

    Phoenix, Arizona, United States Sleep Inn Phoenix North Full time $32,000 - $65,000 per year

    Job OverviewWe are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and administrative support. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks...

  • Front Desk Receptionist

    6 days ago

    Phoenix, Arizona, United States Stone Med Full time

    We are a very small family owned medical practice in the heart of the Ahwatukee foothills. We offer primary care and low dose pain management as well as sports medicine, medical weight management, and general wellness. We are looking for an eager, upbeat front desk receptionist who is looking to make the position their own. Prior experience with how a...

  • Front desk Administrative Assistant

    2 weeks ago

    Phoenix, Arizona, United States S R International Inc Full time $40,000 - $60,000 per year

    SOAZ - Posting ID # Front Desk Administrative Assistant (100% ONSITE) This position is only for Arizona residents. Qualifications 2 Years Client Facing ExperienceFront Desk ExperienceGoogle WorkspaceCustomer service.Communication, verbal & written.Job Summary Seeking a front desk Administrative Assistant to play a key role in ensuring smooth front desk...

  • Front Desk Associate

    7 hours ago

    Phoenix, Arizona, United States Metro Hospitality Full time

    Pay: $16.00 per hourSchedule: 30–40 hours per week | Mix of evening and overnight shiftsAbout the Role:We are looking for a professional and reliable Front Desk Associate to join our hospitality team. The ideal candidate will provide excellent guest service, ensure smooth check-in and check-out processes, and assist in maintaining a safe and welcoming...

  • Front Desk Agent

    5 days ago

    Phoenix, Arizona, United States Holiday Inn Express & Suites Surprise Full time

    Hotel Management Group, LLC is seeking Front Desk Agents for our 3pm-11pm shift and weekends 7am-3pm and 3pm-11pm at our Holiday Inn Express & Suites Phoenix North-Happy Valley location in Phoenix, AZ.HMG is an up-and-coming hotel management company that has already made its mark with developing and leading award-winning hotels. Our associates are the...

  • Front Desk Administrative Assistant

    2 weeks ago

    Phoenix, Arizona, United States Better Ways Accounting & Tax Full time $40,000 - $60,000 per year

    OverviewWe are seeking a motivated and detail-oriented Front Desk Agent to join our team. The ideal candidate will serve as the first point of contact for our guests, providing exceptional customer service while managing various administrative tasks. This role requires strong communication skills, computer literacy, and the ability to multitask effectively...

  • PEO Front Desk Receptionist

    2 days ago

    Phoenix, Arizona, United States Consolidated Personnel Services Full time

    Job Title: PEO Front Desk ReceptionistDepartment: OperationsReports To: Operations ManagerWhy Join Us:At Consolidated Personnel Services, Inc., we pride ourselves on delivering exceptional HR and benefits solutions to our clients. As the Front Desk Receptionist Associate, you will play a pivotal role in driving our success and ensuring the highest level of...

  • Front Desk Receptionist

    2 weeks ago

    Phoenix, Arizona, United States AK BEAUTY Full time

    OverviewDo you thrive in a fast-paced, high-energy environment? Love sales, organization, and guest experience? If you're a confident communicator, goal-driven, and thrive on making someone's day, we want YOU to join AK BeautyResponsibilitiesBe the first and last impression, greet every guest with warmth & professionalismCreate a polished, high-end...

  • Front Desk Receptionist

    1 week ago

    Phoenix, Arizona, United States CraftMD Plastic Surgery & Wellness Full time

    Join our premier aesthetic and plastic surgery practice at Dr. Craft Plastic Surgery We're seeking a friendly, professional Front Desk Receptionist to welcome patients, manage scheduling, handle phone calls, and support daily office operations. The ideal candidate has excellent communication skills, a polished appearance, and a passion for providing...