General Manager

3 days ago

Livonia, Michigan, United States Waxing the City Livonia Full time

General Manager – Waxing the City

Compensation: $45,000 – $55,000 annually + Commission

Schedule: Full-Time (flexible availability, including evenings and weekends)

Waxing the City is opening a brand-new studio in Livonia, MI and hiring a General Manager to lead pre-sale membership sales, oversee the grand opening, and build a high-performing team. This is an exciting opportunity to launch a studio from the ground up while earning a competitive salary and commission.

About Waxing the City

Waxing the City is a premier waxing studio brand known for expert services, top-quality products, and an elevated client experience. We are preparing to launch our brand-new Livonia, MI studio and are seeking an experienced Studio Manager to lead our pre-sale efforts and oversee the successful opening and growth of the location.

Role Overview

This is a unique opportunity to lead a studio from the ground up. The General Manager will play a critical role in building our membership base during pre-sale, leading the opening launch, and creating a thriving, client-focused culture. We're looking for a sales-driven leader with experience opening new fitness, wellness, or beauty studios who thrives in fast-paced environments and knows how to deliver results.

Key Responsibilities

  • Pre-Sale Leadership: Drive early membership sales by managing outreach campaigns, hosting events, and engaging with the local community prior to opening.
  • Grand Opening Execution: Oversee all aspects of the studio launch, ensuring the studio is staffed, trained, and prepared for opening day.
  • Sales Growth: Consistently meet and exceed membership and retail sales goals through personal performance and team coaching.
  • Team Management: Recruit, hire, train, and motivate a strong team of cerologists (wax specialists) and guest service associates.
  • Customer Experience: Deliver an outstanding client experience to build loyalty and increase retention.
  • Operations Oversight: Manage scheduling, payroll, inventory, and daily operations to ensure the studio runs smoothly.
  • Community Engagement: Build relationships and partnerships in the Livonia area to grow brand awareness and attract new members.

Qualifications

  • Proven experience in pre-sale membership sales and opening new studios (fitness, wellness, or beauty industry strongly preferred).
  • 2+ years of leadership or management experience in a customer-focused environment.
  • Strong ability to close sales and coach a team to do the same.
  • Excellent organizational and communication skills.
  • Driven, competitive, and motivated by achieving and exceeding sales targets.
  • Flexible availability, including evenings and weekends.

What We Offer

  • Competitive salary: $45,000 – $55,000 annually + commission based on performance.
  • Complimentary and discounted waxing services.
  • Career advancement opportunities within a growing national brand.
  • A dynamic, supportive work environment with a focus on growth and success.

Work Location: In person

Job Type: Full-time

Pay: $45, $55,000.00 per year

Benefits:

  • Employee discount
  • Flexible schedule
  • Health insurance
  • Opportunities for advancement

Experience:

  • Fitness, Wellness, or Membership Sales: 1 year (Preferred)

Work Location: In person

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