Dispatcher

2 weeks ago


North East, Pennsylvania, United States Barnhart Inc Full time

Barnhart Transportation located in North East, PA is looking to hire a Liquid Dispatcher We are a family owned and operated company with industry leading employee incentives and fantastic employee benefits. We take pride and support our employees work and home life balance.

Industry Leading Benefits for employees:

  • Compensation Plan with Incentive Bonus Program
  • 401(K) with employer match – 4% match on 5% contributions
  • Holiday Pay (New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas)
  • PTO (paid time off)
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Group Life Insurance ($20k coverage fully paid by employer)
  • Voluntary Life Insurance
  • Short Term Disability
  • Long Term Disability
  • Accident Insurance
  • Hospital Indemnity Insurance
  • Critical Illness Insurance
  • Flex Spending Account (FSA)
  • HRA

Dispatcher will be responsible for:

  • Demonstrate problem-solving skills and remain calm in a fast-paced environment
  • Collaborate with our sales and operations teams to ensure the best solutions are provided to customers in alignment with their transportation needs
  • Act as the main point of contact for customers, addressing their inquiries, concerns, and requests promptly and professionally
  • Utilize the list of available drivers and the current available driving hours report to plan loads to be dispatched using the load planner spread sheet
  • Promptly and professionally respond to all inquiries and directives from customer representatives
  • Efficiently plan and schedule back haul routes to maximize utilization of resources and minimize empty miles
  • Resolve customer complaints or concerns with empathy and efficiency, aiming for the highest level of customer satisfaction
  • Other duties as assigned

Skills and previous experience desired:

  • High school diploma or GED required
  • Candidates need to be knowledgeable of transportation industry rules and regulations and adhere to local laws
  • Dispatch experience required
  • Customer Service experience preferred
  • Experience in the transportation industry
  • Strong written and oral communication skills
  • Ability to manage multiple tasks simultaneously
  • Ability to work independently
  • Possesses drive and initiative
  • Strong attention to detail
  • Contribute to a positive work environment

Job Type: Full-time

Work Location: In person


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