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Salesforce System Administrator and Release Engineer

2 weeks ago

Remote, Oregon, United States merican Inc Full time $120,000 - $180,000 per year

Salesforce System Administrator and Release Engineer

Remote [USA]

FTE

Only USC

Clearance: Active Secret or Public Trust preferred (Running 2-3 weeks currently; according to the client) - will not hold a Secret; just easier and quicker to get the PT

The Work: ICF seeks an experienced Salesforce System Administrator and Release Engineer to support a Salesforce implementation project for the US Department of Homeland Security (DHS). The project involves deploying a mission-critical application leveraging Salesforce's Public Sector Solutions, integrated with 3rd party systems, and built using Agile methodology.

What You Will Do:

  • Help configure and maintain the Salesforce application built on the Salesforce Government Cloud platform, ensuring optimal performance, security, and compliance with DoD and federal standards.
  • Manage user accounts, roles, permissions, profiles, sharing rules, and security settings to support project requirements.
  • Customize Salesforce using its native low-code/no-code tools to implement workflows, page layouts, Experience Cloud sites, reports, dashboards, and other system features.
  • Oversee release management processes, including setting up the CI/CD pipeline, scheduling, and executing software releases using DevOps best practices.
  • Coordinate with development teams to deploy updates, patches, and new features, ensuring minimal disruption to system operations.
  • Support data migration from the legacy system, including data validation, cleansing, and importing into Salesforce.
  • Create and maintain technical documentation for system configurations, release processes, and project deliverables.
  • Monitor system performance, troubleshoot issues, and implement enhancements to ensure long-term system reliability.
  • Support gate reviews for system lifecycle checkpoints, ensuring all deliverables meet DHS standards.

What You Will Bring With You:

  • Active Salesforce Administrator certification.
  • 3+ years as a Salesforce Administrator for large production orgs.
  • 3+ years of hands-on experience in DevOps practices, including software release management, version control, and deployment automation (e.g., using tools like Git, Jenkins, or Salesforce DX).
  • Candidate must have a Public Trust or an Active Secret clearance

What We Would Like You To Bring With You:

  • Salesforce Advanced Administrator certification or other technical Salesforce certifications.
  • Demonstrated proficiency in Salesforce configuration (e.g., flows, Community Sites, custom objects, fields, validation rules, etc.) and org administration (SSO, email relay, internal & external user administration, AppExchange package management, etc.)
  • Experience with data migration tools (e.g., Data Loader, Salesforce Data Import Wizard) and integration processes.
  • Understanding of DoD and federal government security standards and experience supporting ATO processes.
  • Experience administering OmniStudio components (Flex Cards, OmniScripts, Integration Procedures, etc.)
  • Familiarity with Salesforce Public Sector Solutions components.
  • Experience with Salesforce Government Cloud implementations for federal clients, particularly DHS or DoD.
  • Prior involvement in data migration projects from legacy systems to cloud platforms.
  • Prior experience implementing or administering DevOps tools including code repositories, scripted actions, automated code scans, etc.
  • Prior experience delivering user training or creating technical documentation.

Professional Skills:

  • Highly effective analytical and problem-solving capabilities.
  • Demonstrated critical thinking, attention to detail, and the ability to produce polished and well-organized written deliverables.
  • Excellent communication and interpersonal skills to interface effectively with team members and federal clients.

Job Types: Full-time, Contract

Work Location: Remote