Human Resources Benefits Coordinator

15 hours ago

Rock Hill, South Carolina, United States Arc Energy Services Full time

Job Title: Human Resources Benefits Coordinator

Location: Richburg, SC

Reports To: HR Manager or Director of Human Resources

Department: Human Resources

About Us: We are a veteran owned contractor, providing project, maintenance, and outage support throughout the United States. Over the past 15 years we have proven to be a trusted partner for our clients while providing services that help power the world.

Summary: The HR Benefits Coordinator is responsible for the day-to-day administration and support of employee benefit programs. This role serves as a primary contact for benefit inquiries, processes benefit enrollments and changes, and ensures accurate benefit data within HR systems. The ideal candidate is detail-oriented, customer-service focused, and experienced in benefits administration in a fast-paced environment.

Responsibilities:

  • Administer employee benefits including medical, dental, vision, life, disability, and retirement plans
  • Process new hire benefit enrollments, qualifying life event changes, and terminations
  • Serve as the primary point of contact for employee benefit questions and issue resolution
  • Assist employees with understanding plan options and eligibility guidelines
  • Support annual open enrollment activities including communications and data entry
  • Maintain accurate benefit records within HRIS and carrier systems
  • Audit benefit deductions and reconcile discrepancies with payroll
  • Coordinate with benefit carriers and brokers as needed
  • Assist with FMLA, leave of absence tracking, and related documentation
  • Generate and maintain benefits-related reports and metrics
  • Ensure compliance with federal and state benefit regulations (COBRA, ACA, ERISA, etc.)
  • Assist in developing benefits communication materials and education initiatives
  • Support wellness or employee engagement programs related to benefits

Qualifications:

  • Associate's or Bachelor's degree in Human Resources, Business Administration, or related field preferred
  • Minimum 5 years' experience in benefits administration or HR support role
  • Working knowledge of common benefit plans and HR/benefits terminology
  • Experience with HRIS and/or benefits enrollment systems
  • Strong attention to detail and accuracy in data processing
  • Excellent communication and customer service skills
  • Ability to manage confidential information with discretion
  • Proficiency in Microsoft Office (Excel, Outlook, Word)

Preferred Qualifications:

  • Experience in construction, industrial, manufacturing, or multi-site environment
  • Familiarity with FMLA, ACA tracking, and COBRA processing
  • HR certification (SHRM-CP, PHR, or CEBS) a plus

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