Director of Enrollment and Intake for Home Care

3 days ago

Brooklyn, New York, United States Luna LCHSA Consulting Full time

Director of Intake

Job description

The Director of Intake is responsible for overseeing the day to day operations of

the Intake department and maintaining relationships with the business

development representatives from the Managed Long Term Care (MLTC) agencies

that Signature Care is contracted to service The Director of Intake and Enrollment

is also required to ensure that detailed logs are maintained to track all referrals;

declined cases; accepted cases and discharged cases. Job Description: The Director

of Intake is responsible for scheduling quarterly meetings with the representatives

from the MLTC's for thorough reviews of contractual relations. The Director of

Intake and Enrollment will ensure all documentation that is received from

insurance providers so that the cases can be started on time Duties and

Responsibilities: Ensure a seamless, complete and effective enrollment process for

all prospective clients into our MLTC program Initial point-of-contact for calls from

prospective clients, caregivers, contracts or pending enrollees for the MLTC

program Provides market feedback to the company's leadership regarding

competitive offerings, prospect needs and generates product development ideas.

Confirming Medicaid eligibility in E-paces Establishes, grows and retains strong

customer relationships. Provide a New SOC enrollment spreadsheet for the MLTC

patients for the following month, on a monthly basis Ensures all referrals are being

processed and followed up, while ascertaining that customer service and referral

sources are satisfied Ensure that all CHHA referrals offered through the HHAX

system are addressed in a timely manner

Qualifications:

1. Two (2) to three (3) years of experience in an Intake position, preferably in a

home care organization OR an equivalent and demonstrates a strong knowledge

of Regulations.

- Ability to interact seamlessly with the Director of Business Development and the

marketing team. - Excellent communication skills, proven track record of

successful managing staff. - Ability to speak effectively before groups or customers

or employees of the agency.

- Be thoroughly knowledgeable of the process of converting a referral into a Start

of Care record of increasing revenue through generation of leads/referrals.

- Ability to read, analyze and interpret general business correspondence. Ability to

effectively present information and respond to questions from groups of

managers, patients, customers and the general public.

- Ability to apply common sense understanding to carry out instructions furnished

in written, oral or diagram form. Ability to deal with problems involving several

variables in standardized situations.

- Ability to solve practical problems and deal with a variety of concrete variables in

situations where only limited standardization exists. Ability to interpret a variety of

instructions furnished in written, oral, diagram or schedule form.

Job Type: Full-time

Salary: $80, $120,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • Monday to Friday
  • No weekends

Work Location: In person

Job Type: Full-time

Pay: $80, $120,000.00 per year

Benefits:

  • 401(k) matching
  • Health insurance
  • Paid time off

Work Location: In person

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