Assistant General Manager
1 week ago
About the Role
We're looking for an Assistant General Manager to help lead the front-of-house team at Alpino, a European-inspired neighborhood restaurant in Detroit's historic Corktown. This role is ideal for a hospitality professional who thrives on creating memorable guest experiences and developing strong, motivated teams.
As AGM, you'll work closely with our Service + Events Manager and ownership team to guide daily operations, uphold our service standards, and bring warmth, precision, and energy to every shift. You'll be a visible leader on the floor — greeting guests, coaching staff, and making sure our service feels genuine, thoughtful, and consistent.
What You'll Do
Lead the Guest Experience
- Create a welcoming, thoughtful atmosphere that feels both polished and approachable.
- Greet guests warmly, oversee the flow of service, and ensure every detail contributes to an exceptional experience.
- Handle guest concerns with empathy and professionalism, always aiming for genuine hospitality and recovery.
Support and Develop the Team
- Coach, train, and mentor FOH staff, ensuring each person understands our service philosophy.
- Lead pre-shift meetings, share updates, and set a positive tone for every service.
- Partner with leadership on hiring, onboarding, and performance conversations that focus on growth and accountability.
Operational Excellence
- Ensure smooth opening and closing routines, proper cash handling, and accurate inventory practices.
- Identify operational needs and collaborate with leadership on solutions that improve consistency and efficiency.
Contribute to Growth and Performance
- Support ownership with budgeting, cost control, and sales initiatives.
- Encourage team participation in service and sales goals that drive revenue and engagement.
- Ensure compliance with all health, safety, and labor regulations.
What We're Looking For
A leader with strong fine-dining or elevated casual experience (ideally from a 1–3 star or Michelin-quality program). Someone who leads with empathy, curiosity, and accountability.
A hands-on manager who brings both structure and warmth to every shift.
A professional excited to help grow with a team dedicated to great food, genuine service, and community connection.
Why Join Us
At Alpino, we believe hospitality starts with how we treat each other. We value teamwork, positivity, and a shared commitment to excellence. This is a chance to bring your big-market experience to a restaurant that's deeply connected to its city and ready to keep evolving.
If you're looking to lead with heart, elevate a talented team, and help shape one of Detroit's most exciting restaurants, we'd love to meet you.
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