FSL Inventory Supervisor

The Forward Stocking Location (FSL) Operations Supervisor is responsible for overseeing the day-to-day operations and administrative functions of Asurion's forward stocking locations that support various in-home client programs.

This role plays a key part in the Supply Chain Management (SCM) support team, ensuring efficient, accurate, and high-quality operations. The Supervisor provides leadership across operational, administrative, and logistical activities to maintain smooth performance and support business objectives.

As an Operations Supervisor at Asurion, you'll foster a culture of teamwork, collaboration, professionalism, and integrity—driving results that reflect Asurion's Core Values. You'll be instrumental in maintaining operational excellence while ensuring that every process supports our mission to deliver exceptional service to our customers.

As a Forward Stocking Location Supervisor, here's what you can expect to:

• Lead and inspire a team of 1+ associates to deliver operational excellence across a 7-day-a-week schedule.
• Plan, organize, and manage warehouse and administrative functions to meet productivity, quality, and business performance goals.
• Ensure accuracy and efficiency in product receiving, storage, inventory management, and shipping processes.
• Troubleshoot and resolve facility, technology, and office management issues, including phones, computers, printers, and general maintenance.
• Maintain precise inventory control, investigating discrepancies and implementing corrective actions.
• Drive continuous improvement by updating procedures, streamlining workflows, and identifying opportunities for operational enhancements.
• Collaborate cross-functionally with logistics, transportation, and field operations teams to ensure alignment and success.
• Manage company vehicles, overseeing parking, maintenance, and compliance with all applicable regulations.
• Ensure compliance with all Federal, State, Local, and company safety standards.
• Support leadership with additional responsibilities and special projects as needed.   

What You'll Bring to the Team

Skills & Knowledge:

• Strong understanding of supply chain integration, logistics network design, and warehouse best practices.
• Proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint).
• Demonstrated ability to analyze issues, identify root causes, and implement effective solutions.
• Highly adaptable, with the ability to manage ambiguity and adjust quickly to changing priorities or environments.
• Exceptional verbal and written communication skills, including the ability to present information clearly and facilitate team discussions.
• Proven capacity to multi-task and stay organized in a fast-paced, dynamic setting.
• Self-motivated and independent, with strong time management and prioritization skills.

Physical demands: 

This position requires a combination of standing, sitting, bending, and lifting throughout the workday, based on business needs. Team members must be able to:

• Stand and/or sit for extended periods of time, up to the entire duration of a shift or overtime as required.
• Perform repetitive motions and frequent bending or reaching during warehouse and administrative tasks.
• Lift, move, and carry items as needed to support daily operations.

Experience/education: 

• 3 years of relevant experience. 
• Supervisory / Team Leadership experience including inventory Management
• Bachelor's degree preferred

Work Environment

This role is performed in a warehouse and logistics environment that supports fast-paced operations. Candidates should be comfortable working around moving equipment, machinery, and varying environmental conditions.

You can expect:

• Physical and sensory demands, including close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus.
• Vocal and auditory communication to exchange information and collaborate effectively with team members, customers, and partners—even in environments with machinery noise.
• Exposure to variable conditions, such as heat, cold, dust, noise, and occasional use of cleaning agents or other standard warehouse chemicals.
• Interaction with materials such as cardboard, metals, plastics, and equipment with sharp edges.
• Proximity to moving machinery, including automated equipment, fulfillment lines, forklifts, and carts.
• Occasional overtime or shift adjustments may be required to meet operational demands.

As a Forward Stocking Location (FSL) Supervisor, you'll lead a small but mighty team responsible for keeping our logistics network running smoothly. You'll oversee daily operations to ensure our customers receive the right products—fast, accurately, and safely.

This is a full-time role (40 hours per week), typically working 8-hour shifts on a rotating Monday–Sunday schedule. Flexibility is key, as operations run seven days a week to meet business and customer needs.

If you're a hands-on leader who thrives in a fast-paced, dynamic environment, this is the role for you.