Business Solutions Architect

We recognize our competitive advantage - our people. We believe in our people, who share our vision of meeting the needs of our employees, customers, and communities and who carry out the continued success of the company.

Our employees are committed to the company's foundational values: integrity, excellence, teamwork, environmental stewardship, and community commitment. In turn, we invest in our employees, providing opportunities for challenge and advancement and offering a competitive compensation package.

Posting End Date: This position will remain open until filled. Early applications are highly encouraged.

BRIEF POSTING DESCRIPTION:

The P ED SOFTWARE APPLICATION SVCS Department of the P SOFTWARE APPLICATION SVCS Division at Hawaiian Electric Company has 1 Management vacancy available. (Role: Professional)

JOB FUNCTION:

Solely or through leading a team, designs solutions to meet business needs and improve business processes. Estimates the ITS' cost and work effort to implement said solutions. Provides the functional and technical knowledge and expertise related to the specific ERP/EAM modules and solution as well as possess a broad and in-depth industry experience across numerous ERP/EAM implementations. Provides oversight of ERP/EAM system computerized processes. Identifying, defining and building business cases for leveraging the base SAP product, modifying/enhancing the ERP/EAM functionality; planning and directing all configuration, enhancements to existing business processes by creating a continuous improvement plan across various Finance (FIN), Human Resources (HCM), Supply Chain (SCM) and Work Management (WKM) functional modules including SAP cloud solutions; coordinating efforts in maintaining and updating the ERP/EAM systems functionality; development of business process integration plans; and overseeing and directing data exchanges between the SAP ERP/EAM system and other internal and external systems.

ESSENTIAL FUNCTIONS:

• Lead the Companies to manage, enhance and upgrade the selected software with a minimum amount of customization beyond normal configuration of business rules, standardizing business processes within and between Companies.
• Responsible for all issues pertaining to ERP/EAM functionality and interoperability (ERP/EAM to the companies' other internal systems).
• Coordinates and communicates on a corporate-wide basis all ERP/EAM Solution and processes to integrate with other Companies business processes and systems to ensure consistency across companies and process areas.
• Serves as a liaison to Corporate Audit to ensure solutions and deliverables are 100% compliant with the project methodology and meet or exceed controllership and audit standards (e.g., SOX compliance).
• Works closely with stakeholders, users, and technical resources to facilitate cross-functional discussions for the following items: business process improvement and functional requirements gathering; proposing improvements to systems and business processes; dissecting business issues into their fundamental elements, and defining a solution which appropriately balances cost, risk, time, and performance.
• Able to back up the Program Managers overseeing either the ERP/EAM Development Services or Functional & Configuration Services teams.
• Support the functional design, technical design, development, and testing efforts by review of specifications, and analysis of trade-offs between high-cost customizations, desired functionality, and creative workarounds.
• Assist in the development of test scenarios for all testing activities and review resulting test scripts from system integrator. Works to ensure exhaustive list of necessary test scenarios are identified. During upgrade go-lives, transition responsibilities to Business and System Administrators.
• Oversee the creation of detailed business process and functional/technical requirements documentation. Develop and document cost and work estimates for system enhancements. Conduct review of detailed business process and functional/technical requirements documentation.
• Assist in development and maintenance of business team tasks within the work plan. Provide for quality control of Company work products. Coordinate solution efforts with System Integration teams, project/enhancement consultants, and team leaders. Account for status, time, and issue management and reporting.
• Remain available for both scheduled and unscheduled work. Said work is occasionally required outside normal business hours and on weekends. Other duties as assigned.
• Participates in Company emergency response activities as assigned, including any activities required to prepare for such emergency response.

BASIC QUALIFICATIONS:

Knowledge Requirements

• Advanced knowledge of SAP ERP/EAM software and working knowledge of Daily Processing support, Business development, and Break/Fix support.
• Working knowledge of project management principles, normally acquired through PMI certification, college-level training and/or equivalent experience.
• Working knowledge of the major elements of the electric utility business, especially in a regulated environment.
• Extensive working knowledge of personal computers and/or servers and related software applications such as spreadsheets, word processing, database managers, and presentation and graphic software, etc.
• Advanced knowledge of database management and security concepts and accounting and financial auditing techniques normally acquired through college level courses or equivalent experience. Degree in Computer Science, Management Information Systems, Engineering or similar, or equivalent experience required.
• Advanced knowledge for all security administration risk, controls and compliance requirements for the SAP ERP/EAM.
• Working knowledge of functional area policies, procedures and work processes.
• Working knowledge of ERP/EAM software profiles and security access for programs and reports.
• Working knowledge of ERP/EAM software table structures and functions.
• Working knowledge of ERP/EAM software development standards.
• Working knowledge of the forecast/budget process.
• Advanced knowledge of other related systems that integrate with SAP.
• Extensive knowledge of the principles of information, data and office technology management normally acquired through college level courses or equivalent experience.
• Working knowledge of utility business, business and/or engineering principles & practices.
• Extensive or advanced knowledge of one or more technical disciplines ranging from Unix, client-server/multi-tier, and/or workstation/PC/Internet/Mobile technologies and systems development.
• Excellent understanding of application interfacing concepts, basic reporting and database development and support.
• Ability to document and execute an integrated test plan and a user acceptance test plan.
• Ability to translate business requirements into technical design and maintain comprehensive functional and technical documentation.
• Ability to comply with, and contribute to, system configuration standards and guidelines.
• Ability to identify system constraints or gaps in business requirements and effectively communicate issues/risks to the project manager in a timely manner.
• Ability to help lead the resolution of moderate to complex defects, issues, and support requests.

Skills Requirements

• Demonstrated project management skills on technology implementation projects.
• Excellent written, oral, listening, and presentation communication skills. Includes report writing and technical writing. Ability to speak to groups of various sizes and facilitate discussion on work processes. Ability to integrate functional and technical requirements for system modifications.
• Ability to analyze data and situations, develop solutions, and resolve problems with minimal supervision.
• In-depth analytical, computational, organizational, and time-management skills to handle critical tasks in a 24/7 environment.
• Supervisory/leadership skills and abilities to work with a variety of individuals occasionally dealing with sensitive, difficult or confrontational issues and the ability to handle such issues with professionalism by using tact, courtesy, respect and discretion.
• Demonstrated ability to maintain accuracy, confidentiality, and professionalism in a fast paced, demanding work environment. Ability to remain flexible and adapt to rapidly changing priorities.
• Excellent interpersonal skills and the ability to work with a variety of individuals dealing with sensitive, difficult, or confrontational issues.
• Demonstrated leadership, flexible in interpersonal style, and ability to influence and persuade various groups or individuals, frequently dealing with sensitive, difficult or confrontational issues.
• Strong commitment to teamwork and customer service.
• Must have or be able to qualify for a State of Hawaii driver's license. Must meet the standards for driving positions stated in the Hiring Standards for Driving Positions policy. These standards may be adjusted periodically to meet business and safety objectives.
• Superior ability to design, configure and/or code, test, troubleshoot, and implement programs, stored procedures, forms, reports, interfaces, workflows, batch jobs, etc.
• Advanced knowledge/familiarity with SAP and SAP related products/technologies such as Finance/Controlling, FERC, Consolidation, OpenText VIM, Material Management, Ariba CLM, Plant Maintenance, Project System, EHSM, Mobility, Payroll, Benefits, Time Management, SuccessFactors, Fiori, etc. Able to advise on SAP upgrades/rebuilds, contribute to identifying tasks, issues, and risks. Strong awareness of overall system needs such as performance management, capacity management, availability management, etc.
• Able to employ project/program life-cycle techniques (e.g., SDLC) in managing programming and/or analysis projects for both custom and vendor-supplied software.
• Ability to design/develop databases within scope of projects.
• Demonstrated workforce excellence skills related to collaboration, mentoring, learning, sharing, problem solving and delivering results; superior in-depth analytical, conceptual and technical skills to handle various complex projects and programs; ability to independently plan, direct and perform work for self and others.

Experience Requirements

• Several (3-5) years of SAP ERP/EAM systems experience.
• 6+ years experience in ERP/EAM business processes and/or end user functions (Finance, Human Resources, Material Management and Work Management).
• 6+ years experience in project development, implementation, monitoring, evaluation and assessment of SAP based business solutions
• 6+ years experience in the design, development and enforcement of security access and segregation of duty controls.
• 6+ years in related ERP/EAM experience in the utility industry with increasing responsibilities or equivalent experience.
• Extensive (7 or more years) programming/support experience in a computing environment (e.g., Unix, Windows, iOS, etc.) using one or more of the languages and techniques employed at the companies.
• Extensive (7 or more years) analytical experience in simple to complex systems.
• Demonstrated ability to mentor and guide the Lead Functional Administrators in their work.

Role: Professional

Number of Vacancies: 1

Location: Honolulu – Oahu

Hiring Range: The hiring range for the Business Solutions Architect [Req ID 10035] position is $120,600.00 to $156, The person selected will be placed according to his/her skills and qualifications.

About Hawaiian Electric Companies

Hawaiian Electric Companies provide electricity and services to 95 percent of the state's 1.4 million residents. The company is also one of the state's leading employers and a major contributor and supporter of community and educational programs.

The demand for power that has fueled the growth of the Hawaiian Islands has been met by Hawaiian Electric Companies for well over a century. And as the next millennium unfolds, the company is committed to providing quality service and seeking clean local energy sources to power generations of Hawaii families and businesses to come. Visit us at

Interested individuals should apply online. The application must clearly indicate the demonstrated experience/knowledge/skills/abilities the candidate possesses which specifically qualifies him/her for the position.

Applicant Certification

By submitting an application for the position, candidates:

1. Authorize the Hawaiian Electric Companies to confirm all statements contained in the application and/or any materials submitted and made a part of the application as they relate to the position and to the extent permitted by law;

2. Authorize and consent to, without reservation, the Hawaiian Electric Companies sharing any and all information regarding previous or present employment, educational training or personal information from their records and from any other source with the hiring department or subsidiary company;

3. Release, discharge, and hold harmless, Hawaiian Electric Companies, from any and all liability for any damage which may be claimed as a result of furnishing such information to the hiring department or subsidiary company;

4. Authorizes release and transfer of all personnel records to be maintained by the hiring company in the event of an inter-company transfer; and

5. Authorize, direct, and consent to Hawaiian Electric Companies and/or its authorized agents to conduct investigations into candidates' background. These investigations may include, but are not limited to searches for information about applicants; record of criminal convictions to the extent permitted by law, education records, professional certifications, personal character references, and employment history.

EEO Statement
Hawaiian Electric Companies is an equal opportunity employer, including disability and protected veteran status.
Hawaiian Electric Companies complies with all applicable laws, including Title I of the Americans with Disabilities Act. Any request for reasonable accommodation needed during the application process should be communicated by the candidate to the HR Service Center at

Affiliate Disclaimer

Hawaiian Electric Company, Inc., Maui Electric Company, and Hawaii Electric Light ("Company") are Hawaii Public Utilities Commission ("PUC") regulated companies. The disclosure relating to Affiliate Transaction Requirements that follows is made pursuant to the PUC's Decision and Order No. 35962, issued on December 19, 2018, and subsequently modified by Order No. 36112, issued on January 24, 2019 in Docket No

By submitting your application, you understand and acknowledge that, if you are hired by the Company and subsequently transferred, assigned or otherwise employed by an Affiliate, said Affiliate will be required to make a one-time payment to the Company in an amount up to twenty-five percent (25%) of your base annual compensation.

In addition, if you are hired by the Company and subsequently transferred, assigned or otherwise employed by an Affiliate or an Affiliate-Related Entity, for a period of one year, you cannot appear in negotiations or otherwise interact directly with the Company or work on the same matter that you worked on while with the Company.

Affiliate is defined as "any person or entity that possesses an 'affiliate interest' in a utility as defined by section , Hawaii Revised Statutes ("HRS"), including a utility's parent holding company, except as otherwise provided by HRS section h)."

Affiliate-Related Entity is defined as "a third party that provides electricity-related services in a regulated utility's service territory that has a material financial, operational, or ownership interest with an unregulated affiliate of the utility and of whom the utility has reasonable knowledge."

For a current list of all Affiliates and Affiliate-Related Entities, please see:

This list may be amended, updated or revised from time to time without notice.