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HR Credentialing and Records Compliance Coordinator

2 weeks ago

Rockford, Illinois, United States Rosecrance Full time

Join a purpose-driven community of champions.

Become a champion of hope.

At Rosecrance, we've been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. If you're ready to make a meaningful impact, we're ready to welcome you We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery.

Position Purpose:  The HR Credentialing and Record Compliance Specialist will act as the organization's central point of contact for managing workforce credentials and ensuring compliance with human resource record regulations. This role involves maintaining employee credential documents (in both digital and physical formats) in strict adherence to state and federal laws, as well as licensing and accreditation requirements.

Qualifications/Skills:

  • High School Diploma/GED or equivalent education
  • Excellent organizational, analytical, and problem-solving skills
  • Ability to plan, organize and prioritize multiple tasks simultaneously, completing assignments on-time and with accuracy.
  • Ability to communicate professionally with internal and external customers.
  • Ability to conceptualize workflow, develop plans, and implement appropriate actions.
  • Demonstrative high-level proficiency in Microsoft windows environment with an emphasis on Word, Outlook, Excel, Teams, OneNote, and the HRIS. 
  • Experience working in an environment guided by licenses, rules, regulations, and assuring workforce records adhere to these conditions.

Essential Responsibilities:

  1. Work hours prescribed and any additional hours deemed necessary for the responsibilities assigned.
  2. Perform reviews of workforce personnel records to assure completeness, timeliness, and accuracy.
  3. Analyze workforce personnel records to ensure completeness and coordinate follow up on outstanding records to assure compliance with rules, regulations, and company policy. 
  4. Communicates audit findings, develops plans to resolve compliance issues, and implements appropriate actions.
  5. Ensure all workforce credentials including education, licenses, and certifications are verified directly from primary source for both existing and new employees, ensuring full compliance with accreditation and licensing regulations. 
  6. Enroll appropriate practitioners and associated personal demographics in the EHR as required. 
  7. Maintain accurate licensed and certified provider information in HRIS and EHR databases.  
  8. Track license and certification for all providers and ensure timely renewals.
  9. Ensure updated copies of credentials are on file in the HR Department and made accessible to necessary internal stakeholders.
  10. Coordinate the internal DMH credentialing process from the HR Department perspective.
  11. Ensure workforce records are maintained in compliance with regulatory and accrediting entities.
  12. Stay abreast of licensing changes made by regulatory agencies and implement necessary strategies to assure records meet evolving requirements.
  13. Serve as point for preparation of personnel records for external audits and participate in the record review process for the meetings.
  14. Provide back-up coverage to HR Coordinator as required.
  15. Understand and comply with all principles established by the Rosecrance Corporate Compliance Program and Code of Conduct.
  16. Perform all responsibilities in compliance with the mission, vision, values and expectations of Rosecrance.
  17. Deliver exceptional customer service consistently to every customer.
  18. Serve as a role model for other staff, patients and customers and demonstrate positive guest relations in representing Rosecrance.
  19. Assume other related responsibilities as delegated by leadership.

Job Type: Full-time

Pay: Based on education, experience, and credentials

  • High School/GED - starting pay $18/hr

Work Location: Rosecrance Health Network - Rockford, IL

Benefits: Rosecrance values its employees and offers a comprehensive benefits package, including:

  • Salary based on education, experience, and credentials
  • Medical, dental, and vision insurance with multiple plan options to meet your needs
  • 401(k) plan with employer match and discretionary employer contribution
  • Group Life Insurance including LTD and AD&D
  • Tuition assistance and licensure/certification reimbursement
  • Paid Time Off, sick time, bereavement leave
  • Referral program earning up to $1,000 per hire
  • Wellness plan with certain facilities offering an on-site gym

About Us:

Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives.

We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope.

Health and Safety:

Committed to upholding a drug-free environment, we prioritize the safety and well-being of both our employees and those under our care. Our zero-tolerance policy extends to all forms of drug use, including marijuana. As a part of our hiring process, candidates are required to undergo an occupational health screening, further ensuring the safety and security of our workplace community.

Equal Employment Opportunity:

Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.

Our Partnerships

  • AARP Employer Pledge Program
  • MSEP (Military Spouse Employment Partnership).

Ready to Make a Difference?
Apply today and be part of something bigger Your role at Rosecrance will help transform lives—starting with your own.