Certified Epic Bridges Interface Analyst

Ranked #1 for Safety, Quality and Patient Satisfaction, Jupiter Medical Center is the leading destination for world-class health care in Palm Beach County and the greater Treasure Coast.

Outstanding physicians, state-of-the-art facilities, innovative techniques and a commitment to serving the community enables Jupiter Medical Center to meet a broad range of patient needs. Jupiter Medical Center is the only hospital in Palm Beach, Martin, St. Lucie and Indian River counties to receive a 4-star quality and safety rating from the Centers for Medicare & Medicaid Services (CMS).

Education

• Preferred but not required certification in Epic Bridges, Data Courier, or Core point.
• Bachelor's degree in computer science, Management Information Systems, Engineering or comparable and 5 years work relevant experience.
• Proficient with MS Office applications

Experience / Qualifications

• Prior working experience with developing, implementing and/or supporting interfaces and/or interface engines.
• Prior strong analytical, communication, and troubleshooting skills.
• Work history/knowledge business requirements and their impact on technical solutions.
• Prior experience working in a complex environment to manage multiple concurrent communication needs.
• Skill at tracking tasks, defining next steps, identifying owners, and holding others accountable.
• Ability to coordinate activities and facilitate meetings involving multiple stakeholders, including vendors, subject matter experts, interface engine developers, and end users.

Position Summary

The Epic Bridges Interface analyst is the primary contact for the interfaces they are assigned to implement and support.  They coordinate analysis sessions to identify interface business needs, create technical designs, and own issue triage necessary to implement and support their assigned interfaces.  They work closely with the interface project manager, application teams, and technical teams to ensure that interfaces meet the needs of end users.

• Managing the entire implementation cycle of interfaces, web services, and industry-standard APIs (such as FHIR), including analysis, design, specification, implementation, go-live, and support.
• Working closely with application teams, subject matter experts, and third-party application experts to determine business needs, document requirements, and configure interfaces per the requirements. Partnering with these groups to diagnose the resolve interface-related issues and supporting ongoing application projects as needed.
• Reviewing, triaging, and resolving day -to-day interface errors, including coordinating with technical teams, application teams, and third-party system representatives as necessary.
• Identifying and escalating risks associated with technical project tasks and third-party systems.
• Coordinating interface-specific tasks and activities like testing, build, cutover planning, and go-live by engaging subject matter experts, vendors, server and networking teams, Epic Client System Administrators, and interface engine developers.
• Working with interface engine developers to develop data-translation strategies to support the needs of Epic and your third-party systems.
• Providing proactive support by monitoring live interfaces and collaborating with experts to resolve issues.
• Performs other duties as assigned.

Team Member Competencies

Establishing Relationships

Builds effective networks, working relationships, and alliances in order to collaborate effectively within department and organization.  Can relate to all kinds of people regardless of background; find topics and common interests that can be used to build rapport with others.

Peer Support

Provides guidance and feedback to help others strengthen knowledge/skills needed to accomplish tasks, solve problems, and perform effectively within the team. 

Inspiring and Motivating Others

Fosters commitment and cohesiveness by facilitating cooperation and working as a team within the organization toward goal accomplishments.  Works well with others, build consensus, and ensures cooperation to complete tasks and positive workflow. 

Demonstrating Emotional Intelligence

Exercises self-leadership, self-awareness, and self-regulation; manages emotions so that they are expressed appropriately; leads others by showcasing adaptability, empathy, and social skills.

Acting with Integrity

Interacts with others in a way that is seen as direct and truthful; ensures confidence in individual and organizational motives and representations.  Acts in a way that is consistent with personal and organizational values by keeping confidence, promises, and commitments.  Clearly states goals and beliefs; informs people of their true intentions, does what they say they will do; follows through on commitments.

Being a Champion for Change and Innovation

Supports people in their efforts to try new things.  Things creatively, generates novel and valuable ideas and uses these ideas to develop new or improved processes.  Accepts new ways of doing things and adapts to change.

Communicating Effectively

Speaks and writes clearly, conveys information in a concise, organized, and logical manner.  Is adept at tailoring the message to fit the interests and needs of the audience.  Listens attentively and exercises tact, discretion, and diplomacy when interacting with members of the department and organization.

Promoting Diversity and Inclusion

Treats all people with dignity and respect.  Demonstrates an open-minded approach to understanding people regardless of their gender, age, race, national origin, religion, ethnicity, disability status, or other characteristics.  Challenges bias and intolerance.  Develops all-inclusive groups in the realms of social interaction and communication.  Shows respect for the beliefs of others; encourages and promotes practices that support cultural diversity; discourages behaviors or practices that may be perceived as unfair, biased, or critical toward people with certain backgrounds.

Physical Requirements

• Intermittent periods of standing, walking, sitting, minor lifting, and extensive computer work.

Threshold Requirements

• These threshold requirements are required and completed yearly basis
  • Annual Joint Commission mandatory education requirements, in-service and health requirements including attendance at new employee orientation
  • TB/PPD Surveillance Program
  • Maintenance of required professional licensing and/or certification(s).