Office Assistant
1 week ago
$18-$24/hr | Full Time | Billerica, MA
Join a fast-growing, family-owned company that actually values its people. At Doug Anderson Plumbing and Heating, we're built on integrity, reliability, and community. We take care of our customers - and each other.
We're looking for a detail-driven, reliable, and upbeat Office Assistant to keep our operations running smoothly. If you love staying organized, supporting a busy team, and helping customers, you'll fit right in.
What You'll Do
- Support the Office and Operations team with scheduling, calls, and daily organization
- Manage customer info and job details in ServiceTitan (training provided)
- Assist with customer follow-ups, emails, and workflow coordination
- Keep office files organized and up to date
Help maintain a positive, professional, and fun office vibe
What You Bring
- Prior office/admin or customer service experience
- Strong communication, organization, and multitasking skills
- Confidence with Google Workspace (Docs, Sheets, Calendar, etc.)
- Positive attitude, reliability, and attention to detail
- Service Titan experience is a big plus, or similar
Why You'll Love It Here
- Health & Dental Insurance (50% company-paid)
- Vacation Time - Up to 40 hours
- Sick Time - Up to 40 hours
- 401(k) with 4% Company Match
- Family-Owned, Supportive Team
- Steady Full-Time Hours (Mon-Fri)
- Casual Dress Code (company shirts provided)
Local Company Culture - No Corporate Nonsense
Location: 34 Sullivan Rd, Suite 25, Billerica, MА
Pay: $18-$24/hr (based on experience)
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