Patient Service Representative, Sleep Lab
3 days ago
Work Location
Orange, California
Work Shift
Why CHOC?
At CHOC, we strive to be the leading destination of children's health by providing exceptional and innovative care. We are responsible for the overall health of our community's pediatric population in our hospitals, clinics, and practices. And because of our breadth of care, your career at CHOC can be as diverse and fulfilling as you determine. CHOC's compensation structure, benefits offerings, and career development programs are geared to helping you achieve your professional and personal goals. Apply now to see where your career at CHOC can take you.
Job Summary
The Patient Service Representative greets, assists, and schedules patients and families in the clinic to ensure delivery of effective and efficient patient care. This role is responsible for patient registration, insurance verification, and collection of cash payments.Pay Range
Minimum $21.00 Midpoint $21.00 Maximum $22.00Rate of pay is determined by various factors, including but not limited to knowledge, skills, competencies, experience, education, as well as position requirements.
Experience
• Required: Minimum one (1) year of front office/scheduling experience.
• Preferred: Two (2) years of experience with scheduling.
Education
• Required: High School Diploma/GED or equivalent.
• Preferred: Bachelor's degree in healthcare related field.
Training
• Required: None required.
Specialized Skills
• Required: Strong knowledge of medical terminology. Knowledge of and ability to provide appropriate family-centered patient care based upon age appropriateness and cultural and spiritual needs. Excellent customer satisfaction skills and effective communication skills. Ability to prioritize and complete duties in a timely and organized manner. Ability to work collaboratively and in a positive manner with others; ability to prepare timely and accurate documentation and reports; ability to perform work according to CHOC's policies and procedures, professional standards of care, and applicable laws. Demonstrates flexibility and creativity in response to unexpected changes in work load/staffing. Ability to set goals and judge results in accordance with the highest standards; care with sensitivity and respect; advance care through development of new ideas and technology; promote teamwork to achieve CHOC's mission; and understand and exceed customer expectations. Ability to speak, read, write, and understand English effectively at a level appropriate for the safe and effective performance of the job.
• Preferred: Bilingual - English/ Spanish.
Licensure
• Required: None required.
Work Environments - Functional Demand:
Physical Activity Requirements:Physical Activity Lifting
Sensory Requirements:
Environment Requirements:
Non-Discrimination Statement:
CHOC does not discriminate on the basis of age, race, color, religion, national origin, ancestry, marital status, genetic information, disability, sex, gender (including pregnancy, breastfeeding, childbirth, lactation or related medical conditions), gender identity or expression, medical condition, sexual orientation, veteran status, military or uniformed service member status, or other protected characteristics in accordance with state and federal laws. CHOC will consider for employment qualified applicants with criminal histories, in accordance with the Fair Chance Initiative for Hiring.
We encourage individuals from all backgrounds to apply for positions at CHOC, even if your experience doesn't align perfectly with the listed qualifications for a particular role, as your unique experience may be a great addition to our culture for another one of our opportunities.
If you desire support or accommodations throughout the Talent Acquisition process, please inform your Talent Acquisition Partner.
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