Associate Director, Administrative Services

Position Summary

The NYU School of Professional Studies (SPS) is seeking an Associate Director, Administrative Services in its Division of Applied Undergraduate Studies (DAUS).

  Working independently and collaboratively with division academic and administrative leadership, the Associate Director will work to identify areas of priority for the Division and develop, execute, and evaluate processes, reporting, and initiatives designed to foster student success and retention. This professional will conduct, manage, and support the accurate and timely collection, analysis, operationalization, and dissemination of student, faculty, and program data - activities.  

In support of DAUS' mission and initiatives, the Associate Director will utilize data to inform decisions about programs, students, courses, and faculty needs for the Division and develop reports and presentations, to communicate results and information in a comprehensive manner.  

The Associate Director is responsible for addressing issues around NYU SPS policies and procedures, scheduling, program preparation, as well as, assisting and improving faculty and student data-sharing practices in an ongoing effort to continuously improve quality data dissemination and usability to drive decision-making. The position will also monitor and report on important higher education trends related to enrollment, retention, and graduation.

Qualifications

Required Education:
Bachelor's Degree

Preferred Education:
Master's Degree in higher education, or a related field

Required Experience:
5+ years project management, data analysis, or program assessment experience

Required Skills, Knowledge and Abilities:
High level of proficiency with Excel, Qualtrics, and at least one statistical software package (SPSS, SAS, STATA, R, etc). General knowledge of various student retention models and how to assess those models. Strong attention to detail. Strong critical thinking and problem-solving skills to meet key stakeholders' needs. Able to successfully engage in multiple initiatives simultaneously. Strong analytical and project management skills. A solution-focused approach to addressing complex systems. Exceptional verbal and written communication and interpersonal skills. Demonstrated commitment to diversity, belonging, and inclusion, as well as the ability to work with a wide range of constituencies (staff, students, faculty, parents, and administrators) with diplomacy and tact. Excellent judgment and experience managing confidential and sensitive information. Broad understanding of project management, assessment, and data systems in the higher education setting, as well as an understanding of how to analyze data to discover and interpret trends, patterns, and relationships to synthesize information and present visualizations for student success leadership to take action.

Preferred Skills, Knowledge and Abilities:
General knowledge Programming languages, Microsoft Office, Project Management Software (e.g., Asana) and databases

Additional Information

In compliance with NYC's Pay Transparency Act, the annual base salary range for this position is USD $88,325.00 to USD $108, New York University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items.

Since 1934, the NYU School of Professional Studies (NYU SPS) has been a deeply respected institution of higher education that is grounded in applied learning. From its early years, training returning World War II veterans to fulfill the nation's urgent need for skilled technical workers, it has evolved into a professional education powerhouse that offers 20 graduate degrees, 14 bachelor's degrees for undergraduate students, four associate's degrees, and a plethora of continuing education courses and credentials.

NYU SPS is a thought leader, and serves as an incubator for new ideas in industries that are constantly changing.  We prepare students for in-demand jobs in fields including real estate,  hospitality and tourism; global affairs; global sports management;  publishing; marketing and public relations; project management; executive coaching and organizational consulting, human capital management; information technology, management and systems; translation; publishing and professional writing. NYU SPS is focused on building skills that open doors to opportunities in emerging fields and global markets. NYU SPS faculty members are leading experts in their areas of discipline, with a hands-on approach that encourages students to push beyond their limits and to break new ground.

NYU SPS is committed to inclusion, diversity, belonging, equity, and access throughout the School.

NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at

NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis. All interested persons are encouraged to apply at all levels.

---