Cardiology Patient Transition Coordinator

1 day ago

Provo, Utah, United States Revere Health Full time

Revere Health's mission is to put its patients' health above all else. As the largest independent multi-specialty physician group in Utah, Revere Health focuses on reducing healthcare costs and providing care that improves patient outcomes. In every interaction, whether with patients or colleagues, we strive to adhere to our core values of accountability, collaboration, and excellence. Our internal culture is one that promotes respect and consistently recognizes the impact that individual employees have on the mission of the organization.

Position Summary

As the Cardiology Patient Transition Coordinator, you will play a key role in supporting patients during the transition of our cardiology clinic. This position focuses on providing compassionate, knowledgeable, and efficient assistance to help patients navigate their next steps in care. You will guide patients in identifying appropriate providers within our organization or in the broader community, ensuring continuity of care and a positive patient experience.

Essential Duties & Responsibilities

  • Serve as the primary point of contact for patients seeking cardiology follow-up or continued care.
  • Assist patients in understanding their care options, including in-network and external resources.
  • Coordinate referrals to other providers, clinics, or health systems based on patient needs and preferences.
  • Work closely with internal departments and clinics to ensure smooth handoffs.
  • Maintain up-to-date knowledge of available providers and services in the region.
  • Ensure timely communication with patients via phone, email, or other communication channels.
  • Document all interactions and referral activities in the electronic health record (EHR).
  • Address and escalate patient concerns or complex cases to leadership or care coordination teams as appropriate.
  • Maintain confidentiality and comply with HIPAA and other relevant regulations.

Minimum Qualifications

  • Knowledge of cardiology terminology, procedures, and common conditions (obtained through experience in a cardiology or healthcare setting).
  • Excellent interpersonal and communication skills, with a patient-centered approach.
  • Strong organizational skills and attention to detail.
  • Proficiency in using electronic health record systems (e.g., Epic, Cerner) and Microsoft Office Suite.
  • Ability to work independently and collaboratively in a fast-paced, transitional environment.
  • Prior experience in referral coordination, patient navigation, or clinical support roles.
  • Experience in working with insurance plans and understanding in-network vs. out-of-network referrals.
  • Medical Assistant or similar clinical background (preferred but not required).

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