Coordinator, Vandiver Ctr for Career Develop

Summary: Queens University of Charlotte seeks a coordinator to support a university-wide career development office.  Reporting to the Executive Director of Vandiver Center for Career Development (VCCD), the coordinator will provide administrative support to the career office. This role will support programming, internal and external communications, operations, events, and customer service efforts.  The coordinator will serve as a frontline point of contact for both internal and external audiences.  This is a full-time, 37.5-hour per week position.

 Essential Duties and Responsibilities

• Provide exceptional customer service to students, employers, alumni, faculty, staff, and other audiences through a variety of communication modes, including, but not limited to, email, in-person, social media, and phone.
• Provide administrative support to the general office, employer relations program, and internship/career development programs.  Examples of work may include directing students to resources, answering inquiries about career programming, and providing internship program information.
• Execute logistics for events and programming, including, but not limited to, budget, catering, room reservations, and space set-up, submitting events to campus and internal calendars, guest parking, and "day of" activities.
• Oversee and support online job board activities to ensure the platform is operating smoothly, including approving employers and managing student documents.
• Support first destination data collection process by conducting research on graduate outcomes and providing marketing support.
• Oversee and manage a career closet for students in need of professional attire.
• Manage payments and invoices.  Work with the Executive Director on budgeting.
• Assist with internal marketing efforts, including, but not limited to, the regular execution of career flash email communications, internal programming announcements, and flier/poster creation.
• Create content for and manage an official university career office social media account focused on increasing awareness of the career office's programming and opportunities to prospective students, students, alumni, and employers.   
• Train, supervise, and support student workers.
• Perform other duties and projects as assigned by the Executive Director of the career office.

 Experience, Knowledge, and Skills Required

• 1-2 years of experience in an office setting. Higher education and/or customer service experience preferred.
• Experience supporting a team in an administrative capacity.
• Basic knowledge of social media and communications tactics.   Flier/poster creation experience a plus.
• Excellent interpersonal, oral, and written communication skills.
• Proven ability to work across departments, quickly establishing rapport with academic and administrative personnel.
• Strong computer skills, including Microsoft Office.  Experience with digital job board platforms is a plus.
• Ability to work with feedback systems and both qualitative and quantitative data.
• Ability to work well individually and in team settings.
• Skills in event planning and program management.
• Ability to interact well with students, faculty, parents, staff, administrators, and other audiences.
• Ability to exercise sound judgment in unusual/new situations.
• Ability to work with a diverse population.
• Exceptional organizational skills and the ability to multitask efficiently.
• Bachelor's degree, or equivalent combination of education and experience.

 Work Conditions

• Work in office environments, involving contact with faculty, staff, students, parents, service providers and vendors.
• Work has deadlines, interruptions, and may be stressful at times.

 Physical Requirements (with or without reasonable accommodation)

Frequency:

0-24%

25-49%

50-74%

75-100%

• Visual Abilities:  Read reports, create presentations and use a computer system.

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• Hearing:   Hear well enough to communicate with co-workers, vendors, and students.

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• Dexterity, Grasping, Feeling:  Write, type and use the telephone, copier, and computer systems.

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• Mobility:  Open files and operate office machines; move between departments and attend meetings across campus.

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• Talking:  Frequently convey detailed or important instructions and ideas accurately, loudly, or quickly.

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• Lifting, Pulling, Pushing: Exert up to 50 pounds for force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

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 Application Instructions:

For best consideration, applicants should submit the following materials:

• Cover Letter
• Resume
• Contact information for three professional references

About Queens University of Charlotte
Located in the heart of the nation's second fastest growing metropolitan area, Queens University of Charlotte leverages the city's diverse and thriving environment as an extended classroom. Nationally recognized for undergraduate programs in international and interdisciplinary education, Queens blends the best of liberal arts learning with professional preparation and community engagement. Focused on supporting success for diverse learners, faculty build close and collaborative relationships with students and help them build intentional and individualized roadmaps for flourishing at Queens and beyond. At the graduate program level, the University offers innovative educational experiences that help learners advance professionally and retool for new opportunities. Our environs afford faculty myriad opportunities to advance their own professional growth and teaching and research interests by collaborating with vibrant industry, non-profit, and community organization sectors.

Because of our history of innovation and our legacy of strong leadership, Queens is positioned to be among the new forerunners of American higher education. This is a defining moment for Queens. While other institutions are focused on sustaining and surviving, we are thinking much bigger.

Institutions that understand what is needed and are willing to reimagine what is possible can position themselves to thrive and strengthen their market position after the pandemic with innovative approaches that are deeply connected to the world and its greatest challenges.

By 2030, Queens aspires to become the leading, private, national university of Charlotte with deep, meaningful, and reciprocal connections to the needs of our local community and economy; inventive and multidisciplinary academic programs that are connected to the world's most pressing challenges and biggest areas of opportunity; a fully connected, integrated, and innovative set of experiences that support holistic wellness and wellbeing; a culture of continuous improvement and investment that enables faculty and staff to flourish and achieve their full potential; and a comprehensive approach to diversity, equity, and inclusion that begins on campus and radiates throughout the community.

Benefits
Queens offers comprehensive benefits to eligible employees, including: medical, dental and vision insurance, domestic partner benefits, defined contribution (matching) and supplemental 403(b) retirement plans, vacation and generous paid holidays, tuition remission and tuition exchange, Queens-paid life insurance, supplemental life insurance, dependent life insurance, accidental death and dismemberment insurance, flexible spending accounts (medical, dependent care, Health Savings Account), sick leave and long-term disability leave, paid parental leave, FMLA leave when eligible, reduced cost meals at Morrison Dining Hall, employee assistance program (EAP), free access to the Levine Center, wellness programs. In addition, employees may choose benefits such as pet insurance, critical care insurance and legal assistance.

Queens University of Charlotte is an equal opportunity employer and is firmly committed to supporting and celebrating all forms of diversity. Queens does not discriminate on the basis of race, color, gender, sex (including pregnancy, childbirth and conditions related to pregnancy or childbirth), sexual orientation, gender identity or expression, religion, age, national origin, disability, political beliefs, veteran status, genetic information or any characteristic protected by law in the administration of its educational and admissions policies, scholarship and loan programs, athletic programs, employment and hiring policies, or other University-administered programs.

Any individual with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Queens' job search/selection process should contact the Director of Human Resources