B2B Customer Support Specialist

1 week ago


Mount Juliet, Tennessee, United States Activ8 Chicago Full time

We are looking for full-time B2B Customer Support Specialist - Purchasing experience plus at an industrial supplier based near Mount Juliet, TN. This position is ONSITE position.

Responsibilities - B2B Customer Support Specialist - Purchasing experience plus:

· Maintain a good relationship with existing clients' accounts.

· Support clients to develop and strengthen customer accounts in the Manufacturing Industry, ensuring customer satisfaction and service.

· Support and manage new and existing customer base through inventory control, handling of customer inquiries, customer complaints and other miscellaneous day-to-day business support functions.

· Maintain all records and documentations for system update/ data entry in timely manner

· Utilize various communication methods (Phone, Email, Onsite visitation)

· Maintain communication with other departments and managements for update on account.

· Other duties as assigned.

Qualifications - B2B Customer Support Specialist - Purchasing experience plus :

· Associate/ Bachelors in Business Administration, Marketing, Communication, and related field

· At least 1-3 years of inside sales/ account management experience in preferably manufacturing industries.

· Proficient using MS Office Suite and SAP ERP exp. is MUST.

· Great communication skills

· Able to work independently under minimum supervision

===========================================================

Activ8 Recruitment & Solutions / Renaissance Resources Inc. has been a trusted leader in North American recruiting for Japanese businesses for over 25 years. We specialize in connecting top talent with companies in the Automotive, Electronics, Food & Beverage, Logistics, Manufacturing, Oil & Gas, Banking & Finance, and Entertainment industries. Our client-focused approach ensures that we understand your unique needs, whether you're a company seeking skilled professionals or a candidate looking for the right career opportunity. By working closely with each individual, we provide tailored solutions that drive success.

We screen ALL Candidates to verify the validity of each applicant's provided information. Upon submitting your resume, we will contact only those candidates that we deem qualified for our client. If we do not contact you, we do not see the fit for the position. If we are unable to reach you in a reasonable timeframe, you will be eliminated from the pool of potential candidates.

We prioritize direct applicants; third-party resumes may not be reviewed.

Job Type: Full-time

Pay: $50, $55,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Education:

  • Associate (Required)

Experience:

  • B2B sales: 1 year (Preferred)

Location:

  • Mount Juliet, TN Preferred)

Ability to Commute:

  • Mount Juliet, TN Preferred)

Work Location: In person



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