Omni Associate

Overview:

Company Overview

Milo's Tea Company is one of the fastest growing beverage companies in the US. Our culture and operations are built on the belief that we can make a difference in the world. That's why we put People First and strive to continually reduce our environmental impact on the planet. We leverage our world class operations and decades-long distribution partnerships to grow the footprint of our core products and create new, innovative beverage products.

• We are the #1 and fastest growing brand in the Refrigerated Tea Category in the nation.
• Our core mission is that we put people and the planet first and by doing this, it will be good for our business.
• We are committed to unlocking the personal genius of every associate and have a strong focus on growth and learning.
• Our Company is women-led and strongly committed to Diversity, Inclusion and Belonging.
• We are committed to annual charitable giving by delivering upon our 1% profit pledge.
• We are Platinum Certified in Zero Waste Manufacturing; recycling, reducing, and reusing 95% of waste at all facilities.

Being a part of the Milo's TEAm, you'll get to collaborate with a group of passionate and high-performing people, where everyone feels empowered to do their best work and feels good about the work they're doing.

And as a "People First" company, Milo's is committed to the success and well-being of our associates, customers, and fans, no matter their gender, race or creed. Some of the great things offered that reflect our commitment include:

• Competitive salary with bonus opportunities for various roles
• 100% employer paid medical premium for our associates and their families
• Free Mental Health, Financial Wellness, and Legal Counseling benefits
• 401K with a company match
• Company paid Life Insurance
• Tuition reimbursement assistance
• Continuous learning opportunities through various platforms and resources
• A robust parental leave program
• Care Relief Fund to help Associates in need
• Associate Assistance Program
• Paid volunteer time

Position Summary

The consumer path to purchase is evolving rapidly, driven by the rise of eCommerce, digital media, and omnichannel retail experiences. This role supports the Director of Omnichannel Shopper Marketing and the broader Marketing team in executing strategic initiatives across key grocery retailers and digital platforms that raise brand awareness, increase customer engagement and drive consumer conversion. The Associate Omni Marketing Manager will play a hands-on role in campaign execution, performance tracking, content management, and cross-functional collaboration to drive conversion and brand growth.

Key Responsibilities:

Retailer & Campaign Execution

• Support omnichannel marketing plans across priority retailers, ensuring timely delivery of assets and flawless execution.
• Coordinate retailer search strategy with agency.
• Collaborate with account teams to support customer interactions (e.g., merchants, retail media teams, eCommerce category managers).

Content & Platform Management

• Oversee content syndication and accuracy across platforms (Syndigo, 1WS, Salsify).
• Conduct regular content audits to ensure strong digital shelf presence.
• Monitor and respond to online ratings and reviews (BazaarVoice).

Performance & Budget Tracking

• Partner with Insights & Analytics to evaluate campaign performance and investment impact.
• Track and reconcile budgets, ensuring accuracy in invoicing and alignment with planned spend.
• Support ROI/iROAS tracking and provide optimization recommendations.

Cross-Functional Collaboration

• Collaborate with brand / sales teams to ensure alignment, consistent messaging and experience across all stakeholders and touchpoints. Align marketing plans with brand, sales, and company priorities.
• Collaborate with Sales and Marketing teams on new item launches and distribution expansion.
• Facilitate contract processing and vendor setup in partnership with legal and compliance teams.

Corporate Engagement

• Actively participate in corporate responsibility initiatives including sustainability, social advocacy, and volunteer programs.

Supervisory:

This position does not have supervisory responsibilities.

Qualifications:

• 2–4 years of experience in shopper marketing, omnichannel marketing, or eCommerce.
• Strong understanding of digital media, RMNs, and retailer platforms.
• Experience with media plans, performance metrics, and content syndication tools.
• Highly organized with strong program management and multitasking skills.
• Proficient in Microsoft Office Suite and comfortable with data analysis.
• Detail-oriented, process-driven, and adaptable to changing business needs.

Critical Competencies:

• Coachable/Open to Feedback
• Process Driven
• Teamwork
• Purposeful/Strategic
• Critically Evaluates
• Action-Oriented